I am having issues with Microstation failing to open a DGN file. It comes up with the 'Error opening file [FILEPATH.dgn] = (0x13013)'. It crashed when I was trying to open one of sheets that I have created. The following log is taken from the Event Viewer when Microstation crashed. Please advise on how to recover these files. I have attempted to open previous versions of this file through Windows explorer but the same error came up. So now it seems like I have to start my work all over again. Urgently needs advise. Thanks.
Faulting application name: ustation.exe, version: 8.11.7.443, time stamp: 0x4c3f498cFaulting module name: ustation.dll, version: 8.11.7.443, time stamp: 0x4c3f31e5Exception code: 0xc0000005Fault offset: 0x003a8098Faulting process id: 0x1dd8Faulting application start time: 0x01d1517aed2e491fFaulting application path: C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation\ustation.exeFaulting module path: C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation\ustation.dllReport Id: 91e0ee42-c2ec-11e5-9e6c-3417eb9697fd
Hi Ryn, Recovering a DGN file is a task that does not always yields positive results. It is suggested to have always backups of all working files. To potentially recover the file, please provide the following information: - Was this file opened from a network drive? - What was the environment (local machine OS, server OS, etc.)? Please provide the following files: - The file that is resulting in the errors above. - A backup of the file in question. - The workstation's Exception history: -The machine's system and application event logs. To get the exception history, review this article http://communities.bentley.com/products/microstation/w/microstation__wiki/8832.how-to-quickly-find-and-collect-exception-logs-and-minidump-files) 1.Open a good file. 2. Key-in: $ % "$(ms_tmp)" 3.Gather entire "ExceptionHistory" folder. (Typically there will be 5 folders, but there could be more; please send all of them). To get the system and application logs: 1. Go to Start > Control Panel > Administrative Tools > Event Viewer 2. Expand "Windows Logs" (in XP: "Event Viewer (Local)”) folder. 3. Right-click on "Application" and select "Save All Events As…" (in XP: "Save Log File As..."). 4. Give it a name 5. Save it in the evt or evtx file format 6. Repeat steps #3, #4, and #5 for "System". Notes: - DO NOT rename the DGN file. **This will make it hard to locate patterns related to this file in the exception history. - ZIP all the contents. *This is important to maintain file integrity during the e-mail trip
Regards
Maria Garcia