Connect - will it ever get fixed?

OK, so half the parametric doors in my drawing just disappears... again.  Will I never learn?  Never believe what a developer says in the Marketing BS.

I've used every Major rev of MicroStation ever released and have Beta tested starting with V4.  This has too be the most unstable product (10X) that I've had the extreme miss fortune of using.  Who ever is responsible for releasing this as a usable product should be fired.  They either have no pride on no clue about quality.  Its truly sad to see a company that once led in performance, stability and features decline to such a level.



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  • Couldn't agree more. I would say that it was released about a year too early, and using it's customer base as beta testers.
  • Reggie,

    No, I've run out of time...and obviously patience. How about we start by dealing with the 20 or so open defects I've already filed since product release (not to mention the ones in beta that still aren't fixed). It seems pretty pointless to keep spending all my time logging issues that may or may not get fixed at some unknown point in time.

    I don't believe anybody could complete a real project with this product. At least not if they are trying to incorporate any new "features" like parmemetrics or items. I've try, given it my all and now I'm screwed because I can't deliver files that are stable and have no idea when or if they will be.

    I don't want to take this out on support people because they've been dealt the same crappy hand as the customers. This was clearly a management decision to shove this out the door prematurely. Now you guys are on the front line trying to defend a really bad position because somebody in the rear pushed thru a bad plan and I'm telling my client "Sorry your building doesn't really need doors does it? Well maybe you can have them when someone at BSI gets their act together." Maybe they were right and I should have used AutoCAD like they wanted me to.

  • I won't even touch Connect for the foreseeable future. It's not even compatible with InRoads Ss2 (though that's just one small example). And switching over to OpenRoads format isn't an option.
  • stuartw said:
    and using it's customer base as beta testers

    Seems to be a popular way how to release different software in today world. Companies like Google even named the most of their software "beta" and their change, cancel it or whatever else without notification ;-)

    stuartw said:
    I would say that it was released about a year too early

    In my opinion the problem is not if it was released too early or not (from a quality perspective it was for sure, I guess business people think different), but how often and in what style the new versions are released. I am sure we don't need contionuous integration (e.g. Amazon updates its production systems several times per hour ;-), but Bentley would be a bit more agile and until CONNECT Edition engine and platform will be not stabilized, to release a new version every let say 2 or 3 months at max (e.g. like unsupported WIP versions).

    As a developer I understand it's not simple to release so complex software, but with technology available today the most of activities (building, testing, creating of installer...) can be automated. On the other hand it's not good to spend a half of the year writing code without any response from real users. Nobody outside Bentley knows now what was implemented and repaired already and what changes will be presented in the next version. With this approach a threat always exists the new version will be released and the whole cycle of discussions about bugs (which can be even working tool implemented in a wrong way) will begin again.

    With regards,


  • Hi David,

    I am terribly sorry to hear that you are having these issues with parametric modelling. We are trying to address all the issues that are being found as quickly as we can, for all product areas.

    We are working with support and development to resolve this specific issue, we are reviewing all the information you sent us.

    I understand how frustrating this is for you (and for all our users who encounter an work-disrupting issue), we are trying to fix as many issues as possible and to improve MicroStation CONNECT as quickly as we can.

    I will get back to you as soon as we have more detailed information on this.