Problem with MicroStation SS3 in Windows10

Question

I just updated to Windows 10 and MicroStation and Bentley Map are behaving quite strangely. 
 Before I continue I should tell you that my colleague also updated to Windows 10 and everything works fine. 
 What has happened in my case is that suddenly all MicroStation and Map icons have administrator badge attached even though I'm working on a user with administrator priviledges. 
 Another thing, and more annoying, is that when a design file is opened in MicroStation or Map all kinds of lines appear: 
 
 These seem to be some kind of "ghost" lines as they do not appear when printed and cannot be selected or worked with. It's like the can be seen but aren't there. When all levels are turned off the lines disappear. 
 Is there anyone who has had a similar problem or is there a known solution? 
 Regards, 
 Bjorn

Jose Pinho · Accepted Answer

Hi Bjorn, First thing, Microstation SS3 isn't certified for Windows 10, that's why there is now SS4. Second thing (graphic issues). That problem keep showing up on forum. You're having legacy driver / graphic card results, as Microstation is trying to use directx 11 but the relation between windows/driver/microstation is faulty. 1 - One way to do is buy new graphic card. 
 2 - Other way is test drivers (install/uninstall) until find one that it's ok. 
 3 - Third way (faster & simpler) is give windows environment to force Microstation work in Dx9 (unfortunately this way we don't take advantage of dx11 - faster view displays). 
 communities.bentley.com/.../352790 
 communities.bentley.com/.../13543.troubleshooting-graphics-display-issues Regards

Koert · Answer

The Windows 10 upgrade will upgrade your Graphics Drivers. For many NVidia cards this means you'll have to set QV_D3DVERSION=9 to get it to work again. 
 link (either as an environment variable or in the MicroStation configuration somewhere, user-level is fine). 
 You can try other options as suggested by Bentley, but I wouldn't even bother with those. 
 You won't be able to install an old driver to the new OS.

Koert · Answer

Hello Bjorn, 
 
you don't need to disable the Graphics Card entirely, but if you prefer to buy a new card because Graphics performance was already problematic on the previous OS, you most certainly can do that. 
 
If you search Win10 for "environment variables" 
You should be able to create a new variable QV_D3DVERSION and set that to value 9 (if you have Admin privileges at least and it might require a reboot before this comes into effect). 
There should be little, if any, performance penalty to Graphics on your old card by doing so. It should have no effect at all on non-Bentley software either. 
 
Note that if you ever upgrade to CONNECT Edition, and you still want to keep the old card, you'll need to set QV_DISABLE_D3D11 to 1 instead of QV_D3DVERSION to 9. 
 
You can set the variable until you (or IT) can get a new card up and running. Don't forget to remove the variable afterwards once you have the new card in, or it would nerf the performance of the new card. If you're happy with the integrated graphics on the motherboard, no need to even get a new card at all. 
 
Good luck!

Andrew Bell · Answer

It is only recommended to use the "QV_D3DVERSION=9" configuration settings as a temporary measure in identifying what may be the cause of your graphics display issue. Many times that this has occurred it is related to an old graphics card or the driver needs to be upgraded. Go through the checks on the Wiki provided and then try locating the newest drivers. 
 
 communities.bentley.com/.../13543.troubleshooting-graphics-display-issues

Jose Pinho · Answer

Hi Tom, 
 Unknown said: so may I know how can I solve this problem?? it's really needed. 
 Have you read all this post? If you read all the above answer you'll find one that suits you. 
 You didn't tell us what Microstation version you're using and what graphic card you have and the other people. 
 I'll bet disable directx11 will do the trick. 
 Regargds

Problem with MicroStation SS3 in Windows10

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