MS CE Update 2 IS STILL slow

RE: MS CE Update 2 IS STILL slow

Ian Lapper — Mon, 12 Dec 2016 09:03:25 GMT

CMEuser.......Can you explain that again please... you lost me

RE: MS CE Update 2 IS STILL slow

cmeuser — Fri, 09 Dec 2016 15:50:28 GMT

I wanted to provide an update; I was originally deploying the environment via a Microsoft DFS share, once we deployed the environment outside the DFS share, we were able to obtain the normal access times.

RE: MS CE Update 2 IS STILL slow

cmeuser — Fri, 16 Sep 2016 11:45:43 GMT

We are seeing similar issues when opening DGN files using CE in a networked environment. I have a local CE environment on a test machine that opens files within seconds of opening the same file using SS4 everything being local to the test device. However, opening the local DGN file with the configuration being networked has shown significant, like 2 minutes, time for the file to open.

RE: MS CE Update 2 IS STILL slow

Leonard Jones — Wed, 10 Aug 2016 15:05:44 GMT

Could you please do the same test with files on local machine with Connection Client closed.

Turn OFF “Launch CONNECTION client every time I log into my computer.” and exit/close Connection client.
Connection Client Options

If both the following issues are reproducible (consistent) then we will need to troubleshoot. We may have to collect some logs. I will get back to you on this.

Another client with the same workspace structure has speeds in excess of 60 seconds to open the files, compared to 5 seconds in V8i
As you can see CE is slower in all areas. It might not seem much but users do complain about its performance. In some cases it just freezes for 30 seconds and then jumps into life. I have asked Support t log this for me.

Regards,
Leonard Jones.

RE: MS CE Update 2 IS STILL slow

Koert — Wed, 10 Aug 2016 06:23:50 GMT

Have you tried those files with SS4? Maybe it's mostly the CONNECTION client that's slowing things down?

RE: MS CE Update 2 IS STILL slow

Ian Lapper — Tue, 09 Aug 2016 15:12:56 GMT

OK here is a snippet of my tests;

Software;

MS V8i SS3 08.11.09.459

MS CE 10.00.01.13 & 10.02.00.39.

Workspaces are networked to the same server

V8i = I:\Bentley\V8i_SS3
CE = I:\Bentley\CONNECT

DGN file for the test is the same project and same file;

Project path; H:\PROJECT01\01 CAD\01 MODEL 2D\PLAN\

Project File; Plan Ground Floor Level.dgn NB. This is a 2D file

I have carried out a series of speed tests with V8i and various CE builds.

Open MS 3 times first thing in the morning (to MS manager)

V8i

1st launch = 10 seconds
2nd launch = 5 seconds
3rd launch = 4 seconds

1st launch = 18 seconds
2nd launch = 15 seconds
3rd launch = 26 seconds

Open the same DGN as above path (this file is heavy in detail and contains 11 references files to nest depth of 2)

V8i

1st = 8 seconds
2nd = 2 seconds
3rd = 2 seconds

1st = 10 seconds
2nd = 16 seconds
3rd = 12 seconds

The workspace are very similar in structure

Workspace = Organisation

Workspaces = NA

Worksets = Projects

Users = Users

All tests were carried out at the same time of day, over a period of 30 mins.

Another client with the same workspace structure has speeds in excess of 60 seconds to open the files, compared to 5 seconds in V8i

As you can see CE is slower in all areas. It might not seem much but users do complain about its performance. In some cases it just freezes for 30 seconds and then jumps into life. I have asked Support t log this for me.

Ian

RE: MS CE Update 2 IS STILL slow

Koert — Tue, 09 Aug 2016 10:07:11 GMT

That doesn't surprise me in the least.
SS4 is the last V8i, they're not even going to fix the bugs in that release for an SS4u1.

Bentley seems to think they're going to simply move everybody to CE when moving to CE makes their customers less productive.
Expect more than one client to ask WTH they should keep on paying SELECT fees when their productive software of choice has simply been discontinued.

RE: MS CE Update 2 IS STILL slow

Rick Ruth — Mon, 08 Aug 2016 13:32:28 GMT

Bentley is planning to release an update every quarter. It includes the fixes that are ready to be released but some fixes are still being worked on. There currently is one issue being worked on for reports of slowness but there could be more than one cause of slowness. It is important that you work with Leonard or Technical Support so that we can determine if your slowness is the same as previous reports or if it is something different that is causing your issue.

If you delete the DGNWS file, please be advised that the Sheet Index information and the Workset Properties information are stored in this file. If you delete the file, you will not be able to take advantage of the Sheet Indexer.

RE: MS CE Update 2 IS STILL slow

Leonard Jones — Mon, 08 Aug 2016 10:50:49 GMT

Hi Ian :

Could you please provide some more details…

• Was a defect being logged earlier for this issue. If Yes please provide the Defect number so we can check the status.
• Does it happen to all files or a certain file.
• Are the files on local hard disk or network.
• Is it a custom workspace?. Can you please try with standard installation.
• Once the file is loaded, does it take longer time to switch to another DGN.
• How do you measure the speed. Are you comparing with other versions or any specific tool. We could use Microsoft DebugDiag and generate some logs/dump file to troubleshoot further.

Any additional information to troubleshoot this issue will help.

Regards,
Leonard Jones.