Reference File window

Question

In SS4, when clicking the Reference File icon, the reference window doesn't open. The only way to see reference files is to toggle the arrow next to the icon. I need to get the reference file dialog to open as a separate window.

Carl Myhill · Accepted Answer

May be the References dialog is docked to the side somewhere not obvious. If you select menu it Window does ' References appear in the list ? ( You may also need to select ' More Windows' ) if so what happens when you select it from the list. 
 
If not listed in the above Windows list, does the keyin ' Dialog Reference open ' open the dialog ? 
 
See also communities.bentley.com/.../15820.dialog-box-cannot-be-moved-or-located 
 
And if need be you could restore MicroStation to factory settings. communities.bentley.com/.../8671.restore-microstation-to-factory-defaults

Todd Moser · Answer

Another option you have is look under the Workspace pulldown, see where your user preference file is located. In that same folder there is a matching (.docking.xml) file. You can either delete this file or rename it to (.old). You will want to exit and restart MS see now if your reference manager is back? Example (untitled.upf and untitled.docking.xml), rename to (untitled.docking.old). MicroStation needs to have a upf and docking xml file, so it will automatically create new ones when these are missing.