Please install KB2999226 on your machine before initiating installation Microstation CONNECT Edition- Update 5?

Question

Hello, 
 I'm getting the notice 'Please install KB2999226 on your machine before initiating installation' when trying to install Update 5. 
 What is KB2999226? 
 Any idea? 
 
 Regards, 
 Jean-Paul Swerts

Jutta Eisenhauer · Accepted Answer

Additionally the link for Windows 8.1 x64 
 www.microsoft.com/.../details.aspx

A_F · Answer

Hi Jean-Paul, KB2999226 is update for Windows and it is available on Microsoft website, see the examples below. Please use the one according to your operation system www.microsoft.com/.../details.aspx www.microsoft.com/.../details.aspx Best regards, Andrea

Jon Summers · Answer

Unknown said: What is KB2999226? 
 It is probably a Microsoft Windows update. KB means, I believe, Knowledge Base , though why that's a prefix for a software update I don't know. Search the web for Microsoft KBxxx to obtain the update and learn more about it.

Todd Moser · Answer

In regards to Andrea's post for different KB downloads for Windows versions. I too had someone receiving this same error message during Install. You also need to look for the KB download for 64bit or 32bit OS whichever matches your system. My user downloaded the 32bit which was not working till they downloaded the 64bit version. 
 I have had another user having this same issue regarding the KB message. They too were trying to install the Windows 7 32 bit version on a 64 bit system. They were unable to install download and have MS install. They were not finding the 64 bit version.

Jean-Paul Swerts · Answer

TLuke, I also kept receiving the KB message when trying to install from within the Connection center, even after installing the KB. 
 Perhaps you can try to continue your installation from the 'Programs and Features' panel. In my case there seemed to be 2 versions of MS CE installed (update 4 and update 7). After clicking the update 7 version I could finish the installation. After restart Update 4 is gone.

Please install KB2999226 on your machine before initiating installation Microstation CONNECT Edition- Update 5?

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