[CE5] Installation, Microstation CONNECT Edition has stopped working

Tried a search of this "CLR2or3 error" and found a number of options which all seemed to lead to issues or corruption with the version of .NET Framework on the users system. I also located and item in the Community, relating to Haestad products, but this showed this particular error and relating back to an issue with .NET Framework.

communities.bentley.com/.../19068.stopped-working-error-when-opening-product

What you could try on one of these system that show this error is to uninstall MicroStation CONNECT Edition, Uninstall the version of .NET Framework they have installed, perform a Windows Update, then try to reinstall Update 5. Please do get back to us if this does not resolve your issue.

Yes, I have also read that topic relating to Haested products. But nope of them worked.

This issue happened after Windows Update of .NET security and quality rollup (May 2017).

You were not able to install / repair / uninstall it because the installer was just crashed (for Microstation CE only, all other uninstaller worked fine).

And for Case 7 of that topic I have some comments:

1. Other than reinstalling .NET Frameworks (3.5.1, 4.6.2), you're also required to reinstall Windows Media Center (for Win7).
2. Clear the missing DLL in registry after un-installation of .NET.

And yes, I have tried not to uninstall Windows Media Center and it wouldn't fix the problem.

This problem has solved.

(PS: KB4019288 was also applied)

Hello,

Thanks for the feedback. Could you share/clarify what the resolution was? I'm not certain what is meant by "clear the missing DLL in registry", but I have made a few edits to "Case 7" in the Haestad wiki article.

After uninstalling .NET framework and WMC, I used ccleaner (free version and will not ask you to pay) to scan and fix the registry.

You may see the scan result with some error registry keys which are to tell you that recorded *.dll (about .NET framework) is missing.

And I did both of them together to solve:

1. link 1
2. link 2

Hope that help.

For link 2 there has relationship, it crashed when startup Microstation CE installer but the error type was not exactly the same.

After uninstalling .NET framework and WMC, I used ccleaner (free version and will not ask you to pay) to scan and fix the registry.

You may see the scan result with some error registry keys which are to tell you that recorded *.dll (about .NET framework) is missing.

And I did both of them together to solve:

1. link 1
2. link 2

Hope that help.

For link 2 there has relationship, it crashed when startup Microstation CE installer but the error type was not exactly the same.