New posts - software and version

Why dont Bentley ADD the software and Versions to the create post process ad make it mandatory. That way we don't have to see replies such as...

What version?

What OS

What application

What Add on etc.

Parents
  • At the top of the MicroStation Forum we have supplied a Best Practices post which should be looked at by any new users to the forum.

    communities.bentley.com/.../be-communities-forums-tips

    As a part of these Best Practices you should always ensure you have placed the suggested information to assist any users that may be wanting to help.

    WHEN POSTING AN ISSUE, please post one issue per thread and include relevant information that might help with any investigation, including (as applicable):
    • The name(s) and version #(s) of the Bentley product(s) you are using (i.e. v#.#.#.#)
    • The steps you are using that demonstrate the issue you are having
    • The operating system (including service packs) and regional locale you are using on your workstation
    • The basic hardware configuration for the workstation you are using (e.g. CPU, RAM, graphics card, etc.)
    • Whether you are running the product(s) and/or accessing data over a network and, if so, the network operating system involved (including service packs)
    • Any first- or third-party product(s) or custom applications or macros you are running
    • Whether the situation you are experiencing happens on one file, more than one file, all files, or regardless of the workspace you are using
    • What you are ultimately trying to achieve, what you are expecting and not experiencing, what you are experiencing and not expecting

    Regards
    Andrew Bell
    Technical Support
    Bentley Systems

  • Suggested compromise - add the fields which Ian suggested, but not make them mandatory. Then anyone posting is prompted for the information, but is not slowed down if they choose not to enter it. Overall, it is likely to be slower if they don't, as they will probably be asked to enter it later; but that is the choice when posting.
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