BENTLEY... URGENT URGENT URGENT
This has been raised many times by many people in this forum, including myself
We are now at CE9 and this is STILL AN ISSUE
I have many clients that I am trying to get to use CONNECT....
They are ALL saying........
WE CANNOT USE CONNECT because it is SO SO SO SO SLOW. Their same files in V8i are super fast.
If you compare CE to V8i... users will opt for V8i every time, V8i is literally is a fraction of time. User cannot and will not wait for 2-5 minutes to open the software, they will not wait to open another dgn file. So not matter how hard we try to convince them CE is the way forward... they simply say NO.
THIS IS NOW A CRITICAL ISSUE and BENTLEY you seriously need to get this FIXED ASAP.
As I mentioned we are now at CE9 and this issue is still present.........its beyond a joke.
In my opinion... stop working on anything else and get the speed issue fixed or you will not have any users left to use it. Its only a matter of time before you lose them and they start using ACAD!!!!!!!
PLEASE DO NOT IGNORE THIS>!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dan
I understand... just wish it was sooner rather than later... its getting very difficult to promote CE when it is buggy
Ian,
We completely understand and we are diligently working on improving the user experience with MicroStation CONNECT Edition in order to address these issues.
Thanks,
And there are other major issues as well. I finally migrated a month ago. If I was advising customers I would not recommend they use Connect. That's a big problem because v8i does not read the latest DWG and SID files. I would like to see them continue full support for v8i, at least until Connect is up to the job.
I recently submitted a ticket to Select support, they broke into 10 tickets, 3 defects were filed. Thank you Mr. Lapper, I'm guessing you've already filed a ticket, not that they don't know about this.
Connect r17 10.17.2.61 self-employed-Unpaid Beta tester for Bentley
Hi Bob,
I'm in contact with our Support Colleagues to review the 3 defects that were filed.
Hi Dan,
I am feeling more and more disappointed by Bentley's reactions to users complains. In the past I was (or I think I was ;-) an advocate why to migrate to CONNECT Edition and because of MicroStation complexity, I accepted a first year after a release can be a bit painfull until code is cleaned and optimized.
But looking back how MicroStation has been developed, it seems to me like huge development failure. The problems with speed (open file, references, ribbon interactivity...) have been reported from very beginning, so to discuss specific scenarios and tickets after two years from release does not look credibly and trustworthy.
As developer I know after any code is implemented and working, it's not finished yet, because it can be (and often should be) refactored and optimized towards to low memory consumption and high performance. This is often tough and time consuming task requiring deep knowledge how used langauge (C++, C# etc.) works inside. But it makes from average product the top one. It looks like Bentley resigned to invest to any optimization and "it works" code is acceptable (which was not true in the past).
Ribbon (and the whole GUI) is good example: Response time is terrible (why to experience a delay with every tab or workflow change?) and it's not caused (as often people thougt) it's implemented in WPF and C#, because C# can be as fast as C++, but because not optimized code. Funny / crazy thing is I remember Keith Bentley information long time ago that based on internal testing, a migration from 32bit to 64bit code brings about 10% performance increase (don't remember exact number, but it was not small). But the reality is competely opposite.
Resources are always limited, so when there is no effort in optimization and performance, I would expect focus on new features. But the list what has been added is not any "wow" and ideas and examples what is great in another solutions, described by many users, are ignored. So MicroStation is not anymore Bentley core product and it will be changed step by step to average "mostly works" product like so many others on market?
With regards,
Jan
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