CONNECT SPEED - Users are STOP using CE

BENTLEY... URGENT URGENT URGENT

This has been raised many times by many people in this forum, including myself

We are now at CE9 and this is STILL AN ISSUE

I have many clients that I am trying to get to use CONNECT....  

They are ALL saying........

WE CANNOT USE CONNECT because it is SO SO SO SO SLOW.  Their same files in V8i are super fast.

  • CE opening times are a horendous
  • File Navigation is a horendous

If you compare CE to V8i... users will opt for V8i every time, V8i is literally is a fraction of time.  User cannot and will not wait for 2-5 minutes to open the software, they will not wait to open another dgn file.  So not matter how hard we try to convince them CE is the way forward... they simply say NO.

THIS IS NOW A CRITICAL ISSUE and BENTLEY you seriously need to get this FIXED ASAP. 

As I mentioned we are now at CE9 and this issue is still present.........its beyond a joke.

In my opinion... stop working on anything else and get the speed issue fixed or you will not have any users left to use it.  Its only a matter of time before you lose them and they start using ACAD!!!!!!!

PLEASE DO NOT IGNORE THIS>!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • amen brother!

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

  • Ditto.

    We have migrated, as I think the benefits outweigh the disadvantages, and generally (after a month or so) our users now prefer Connect. However, every single one of them complains about the speed, daily. We could not complete some of the large complex modelling/rendering work we do on V8, however, for large complex models users understand that load time will be longer, however it is the 2d guys who are constantly swapping in and out of files that experience the most pain from this. Sometimes you can only be opening a drawing to make a simple 1 second change, yet it took 30 seconds to open the file, and another 30 to change to the next!!!! Multiply this by 60 or 100 drawings a day and that is anywhere between 30-60mins of a day wasted.

    We pay good money to Bentley for subscriptions, though I would be interested to work out the amount of time we waste because of this speed delay. a *** packet calculation gives 60 users x 30 mins average a day in lag and freezes, x 5 x 52 = 7800 hours per year! Maybe we should start invoicing Bentley?! 

  • I cant stress how URGENT this is.....  users will not tolerate the slowness of CE.  Its as simple as that.

    why does CE have to process every single workspace & Workset prior to it opening.......Thats why it takes so long.   The more worksets you have the longer it takes.

    install wireshark (if you know how to use it)  and you will see these being processed.

    Crazy!!!!!!!

  • I don't use CE on a regular basis for a number of reasons:

    1. The program is very slow getting to back stage, never mind opening files.

    2. It doesn't work with some of the small add-ons that we use regularly with SS4 eg. steel.

    3. It doesn't play well with some .dwg files.

    4. Still a number of items to sort out which have been SR'd but not sorted yet.

    etc

  • Hello Ian,

    We do know that one source of the slowness is caused by the model picker from the Open page on the backstage.  We are currently investigating and working on a resolution to this for the MicroStation CONNECT Edition 10 timeframe.  We are still investigating other sources of slowness that have been mentioned on Bentley Communities as well and trying to track those down in order for us to resolve them as well in future updates.

    Thanks,

    Dan