Good afternoon,
We have a couple of DGNs with the attached XWMS for reference (aerials and quad maps) and have been using it successfully with V8i for awhile now. When we try to attach those same DGNs in Connect Edition, it works within some DGNs, but not others. I can't find any common link between the files it works and the ones where it does not. When it does not work, it doesn't give me any errors, it just doesn't show up. Sometimes when the server isn't responding, it will at least show the outline of the image and I can zoom to extents with it filling the view. When it isn't working now, the outline doesn't show up and it will say no elements found when zooming to extents.
Any ideas?
Thanks,Ken
PowerDraft 10.10.00.23
Thanks for the example files, I have been able to replicate what you have explained. Defect # 949665 has been raised for this issue. To be notified of update it is suggested that you should raise a new Service Request which can be linked to it.
https://apps.bentley.com/srmanager/
RegardsAndrew BellTechnical SupportBentley Systems
Hi Andrew
Is there any resolution from Bentley side as this is creating issues with our contract drawings.
Thanks
Raj
The Defect 949665 that Andrew mentions above is currently scheduled to be fixed in Update13
Looking forward to this fix.
If you haven't yet, go ahead and file a Service Ticket for this if you can. The more tickets that reference a particular defect, the more attention it will get (in theory).
MaryB
Power GeoPak 08.11.09.918Power InRoads 08.11.09.918OpenRoads Designer 2021 R2
Have done so Mary. Unfortunately it's common that issues that affect a lot of people are often not logged. Everyone thinks that someone else had been logging it.