Why doesn't CE View allow you to 'Copy to Clipboard'?

I have noted that this was previously discussed by yourself a while ago which resulted in Defect # 354633. This defect has been looked at by our development team and deemed to be Working As Designed. Bentley View is a viewer and not something a user should expect to be performing a Copy&Paste within.

http://communities.bentley.com/products/microstation/f/273/t/114750

Hi Andrew,

Andrew Bell said:

Bentley View is a viewer and not something a user should expect to be performing a Copy&Paste within.

despite of I am not using clipboard copy/paste in Bentley products too often, I strongly disagree with the decision and such justification. To remove already implemented feature from a product, especially when it existed in the past, just makes the product worse and UX worse ... and user more dissapointed, which is something that unfortunately CONNECT Edition from its release is about.

I think clipboard support is not required for "certified for Windows" by Microsoft, but it's expected any Windows application supports it and as Mark noted, viewing software like Adobe Reader supports it ... and it's not only Reader, which makes the justification void.

I can imagine a lot of workflows and situations where to use "copy from View" makes sense. It's not about how Stuart use it, but e.g. when documents are created, to copy graphics inside them is big help. Do you recommend to use complete MicroStation to do it? To capture picture is not alwyas proper solution.

With regards,

  Jan

Hi Dan,

Dan Eng said:

then please create an Idea and we can evaluate it.

I like Ideas a lot, but unfortunately it has become universal solution for Bentley when original design of a feature and its implementation is not done properly.

I am aware I am hijacking the discussion a bit, but let's make a research how MicroStation Ideas looks today:

• Ideas are not reviewed by Bentley: Even a year old and older posts are still new, which means Bentley do not take care about it not too mcuh. I have not found any "rejected" or "implemented", only "under review" and "future consideration".
• There is close to zero feedback from Bentley: It seems the most of comments come from users, not Bentley. Looks weird, because when reading ideas, usually I thought further discussion and justification is needed.
• No information about a decision, progress...: When an idea is "under review", often Defect number (not sure if always) is mentioned. Except that when Defect number is created, the ideas cannot be "under review" anymore, I have not been able to find any information abou further progress, in what version it was implemented or what is life of the defect or the idea itself.

As one from my customer and my friend told me, when I recommended him to post an Idea: "I will wrote the ideas and my complains on papers and will throw them out of the windows. An effect and output will be the same, but it will be more fun."

My formulation is that it should be win-win, but it's win-lost. As stuartw wrote in other discussion about commenting blogs: When Bentley colleague creates a blog, he is obligued to answer consequent questions in forum. It's not usually happening. I would apply the same rule to Ideas: When Bentley asked users to invest their time to formulate Ideas, add images or videos and other users comment them, Bentley should be obligued to don't use Ideas as a trash, but to keep the Ideas living and to provide consistent feedback how Ideas are processed.

Because it's not happening, I understand that some users dislike Ideas and treat them as useless and lost time.

With regards,

  Jan

My impression is also that no-one at Bentley ever works on real projects as then lots of flaws and bugs would become apparent right away and could get rid of before release time.

Hi Jan and Stuart,

Thank you for bringing the workflows and scenario to our attention and the use case for Bentley View CONNECT Edition.  I'll discuss this with the team to see how we may enhance it in the future.

Thanks,

Daniel Eng

Dan Eng said:

I'll discuss this with the team to see how we may enhance it in the future

Why do you consider it an enhancement to provide clipboard copy in Bentley View CONNECT, when it was an existing capability of previous versions?  From the customer's point of view, it's not an enhancement request.  It's a plea to maintain the same functionality as before.

stuart,

this is deliberate it started with retiring  the Free old Redline in XM and replacing it bentley view, then steering us to navigator which is not free but has a lot of the old redline features including the copy paste and attach refs for comparison... nothing quite works as well as the old redline software as  viewer and markup tool it was great ( and free to clients and subcontractors looking at our drgs)....

stuart,

this is deliberate it started with retiring  the Free old Redline in XM and replacing it bentley view, then steering us to navigator which is not free but has a lot of the old redline features including the copy paste and attach refs for comparison... nothing quite works as well as the old redline software as  viewer and markup tool it was great ( and free to clients and subcontractors looking at our drgs)....