Is there a Bentley list of outstanding defects filed for Connect? With all the issues with Connect I've lost track, wanting to fill out a few more Service Tickets. Specifically:
Compress disables rasters
Text dialog UI issues, also undo issue when placing/working with text.
Various other UI issues, focus moves to screen 2 when using tools docked on the screen edge, proper line code not displayed if custom, level select pull down cuts off top/bottom
Just off the top of my head, there are others.
Hi Bob,
This is me asking the same question for AECOSim ages ago
https://communities.bentley.com/products/building/building_analysis___design/f/aecosim-speedikon-forum/110864/list-of-aecosim-ss5-defects
and the work around that I've found:
https://www.google.com/search?q=defect+site:https://communities.bentley.com/products/microstation/f/microstation-forum/
We probably wouldn't be able to supply you with a list of ALL defects filed for MicroStation CONNECT Edition that may be outstanding but you can request a list of those you or your company has raised. It may be best to contact the Bentley Account Manager or Sales Rep to obtain this list but you should be able to access all your Service Requests via the online manager.
RegardsAndrew BellTechnical SupportBentley Systems
Hi Andrew,
I have to day I am more and more disappointed with CE platform development (not only because of quailty, but because of approach). Bentley have mentioned several times they implemented agile style to software development, but it seems one from core features of agile - customer is integral part of development process - has been ignored.
It has been "best practice" implemented often today to integrate customers / users into the development process as much as possible. It requires bidirectional flexible and continuous communication through different channels. I know many projects (both commercial and open source) where list of know bugs is freely available because automatically published to web (and filtered when necessary because of e.g. internal or law reasons), also priorities for every sprint / release is available usually in blogs (or directly in bugs management pages), list of fixed bugs and known issues are automatically published for every release.
Bentley approach? Don't tell anything, hide every possible fact, be closed company as much as possible. It's expensive, when for every information an advice is "ask account manager or sales rep", both for Bentley and for customers.
With regards,
Jan
Bentley Accredited Developer: iTwin Platform - AssociateLabyrinth Technology | dev.notes() | cad.point
Jan,
A list of Resolved Issues has been supplied with every version of MicroStation CONNECT Edition released. This, of course, is filtered to those our development team and managers are happy to supply to a public post. For a list of all Defects and Enhancements much of this information would be company sensitive but any user wants to discuss what they have raised and to escalate anything they feel is important, we are always happy to discuss. This is where a discussion with the Bentley Account Manager is better organizationally rather than a public post to the Communities.
https://communities.bentley.com/products/microstation/w/microstation__wiki/27351/faq---microstation
Sorry, but you did not convince me.
Andrew Bell said:A list of Resolved Issues has been supplied with every version of MicroStation CONNECT Edition released.
It pretty useless as it describes (and often with delay and not for all power products avaiable) only a fraction of changes implemented in a particular release.
Andrew Bell said:For a list of all Defects and Enhancements much of this information would be company sensitive
False argument and explanation: In my opinion this discussion is not about private / sensitive information provided by customers, but about list of known defects that are typically "customers neutral".
Andrew Bell said:This is where a discussion with the Bentley Account Manager is better organizationally.
Which is something completely different what I hear from my customers.
Regards,