Is there a Bentley list of outstanding defects filed for Connect? With all the issues with Connect I've lost track, wanting to fill out a few more Service Tickets. Specifically:
Compress disables rasters
Text dialog UI issues, also undo issue when placing/working with text.
Various other UI issues, focus moves to screen 2 when using tools docked on the screen edge, proper line code not displayed if custom, level select pull down cuts off top/bottom
Just off the top of my head, there are others.
A list of defects (or at least defects not connected directly to software security) could actually be helpful to users.
I could see the benefit of being able to file a service ticket referencing a known issue so that it could be added to the list of people who need that issue to be resolved.
It could help users understand if there is something wrong with their process, or if the issue is an actual software bug.
It could be beneficial (or at least less frustrating) to see that, no, they haven't fixed this issue yet.
MaryB
Power GeoPak 08.11.09.918Power InRoads 08.11.09.918OpenRoads Designer 2021 R2
Jan Šlegr said:Bentley approach? Don't tell anything, hide every possible fact, be closed company as much as possible. It's expensive,
I can only conclude Bentley is slow walking this dog on purpose, possibly to keep Select Service customers.
So the answer to my question, is NO
Connect r17 10.17.2.61 self-employed-Unpaid Beta tester for Bentley
Hi Andrew,
A compromise would be a good position to start off with... 1) As is, you list the defects that you are willing to share, and2) You list all the defect numbers that are fixed.
The full list of defect numbers should not be a security issues, if there are no descriptions. But that list allows those of us who have filed defects to see if that particular defect is supposed to be fixed. That way, if I am waiting for defect #1234 to be fixed and it is not working, I know if I should be reporting the defect again (because it was supposed to have been fixed), or if I should be patient for the next release because it has not been addressed yet.
--Thanks,--Robert
One way you could possibly list these if you have your defects raised through Service Requests is to list them in the online manager. I believe you may be able to perform an advanced search by the Status "Open - Defect Files" or "Open - Enhancement Filed".
https://apps.bentley.com/srmanager/MySRs
Otherwise you would probably need to discuss this with your Bentley Account Manager to get a list produced or if you feel any of these need to be Escalated.
RegardsAndrew BellTechnical SupportBentley Systems
I have my list of defect numbers. The thing is to compare that list to the list of "fixed" defects in the new release (when it is available.)
--Thanks,
--Robert