MicroStation PowerDraft Crash

The software crashes after a few minutes of work. No matter the order of actions taken.

No error message received.

The problem started this week after the user didn't run it for long time.

He didn't perform any change in the environment since the last update on march 2019.

The crash occur in any files and workspace and very consistent.

They are also using TerraModeler in this PowerDraft environment.  

MicroStation PowerDraft: 10.11.00.36

Windows 10 Pro (1803)