Microstation v8i issues with plotting Chinese word

Hi Bentley team,

I am from IT service desk which supporting WSP who owns Bentley products. There's one user is having plotting issues for Chinese word. We have tried many methods but neither of them worked. 

Method that we have tried

- Locate C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation\config\system\mslocale.cfg 
- delete the symbol # in the front of # MS_RTCONFIG = SimpChinese 

Attached is the error for the issue. Kindly assist as we are not able to solve this issue. 

Regards,

Kelvin

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