[V8i] Rasters keep disappearing

This is about to drive me nuts.
I have created a sheet border seed file which includes several sheet models so that we can choose which layout looks best for each site (Landscape/portrait/multiple views). Each border has the client logo and the company logo attached as rasters, attached via Raster Manager from a known network location. Both are PNG files (if that makes any difference).

The file looks fine when I close it, but every time I re-open it, the rasters do not display, and they no longer are listed in the Raster Manager. But I can hover over the location and highlight something that tells me it is the attached raster.

I've searched this discussion board, but haven't found a "for sure" solution. After looking at a few possible fixes here, I have set my Raster to load "Standard" instead of "Automatic". But these are small (<100kb) files. I don't think that memory is the problem. I have deleted my cache, I have not deleted my cache...Yes, the raster files are still in the appropriate location on the network - they haven't moved.

I see enough posts about this that it's not an unknown phenomena, but I have yet to find a definitive answer. Can anyone point me in the right direction?
Thank you.
MaryB
PowerGeopak 08.11.09.878

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  • MaryB,

    What do you mean when you say you delted the cache?

    Are you referring to the the .ctiff file that is copied to your local hard drive? Microstiation converts raster images to a .ctiff format and keeps a local copy (definition?) on you local drive. Many times these temp file become corrupt and the raster is not displayed. You need to go into your temp folder and delete the .ctiff files and all should work.

    I know you've been doing this a long time, but just wanted to clarify if this is what you've already attempted.

    Microstation CONNECT - 10.17.2.61

    ORD - 2021 R1 10.10.1.3

    ORD 2022 R1.1 - 10.11.3.2

    ORD 2022 R3 -  10.12.2.4

    Microstation v8i SS 10 - 08.11.09.919

    Power InRoads v8i - 08.11.09.615

    ProjectWise - 10.0.3.453

Reply
  • MaryB,

    What do you mean when you say you delted the cache?

    Are you referring to the the .ctiff file that is copied to your local hard drive? Microstiation converts raster images to a .ctiff format and keeps a local copy (definition?) on you local drive. Many times these temp file become corrupt and the raster is not displayed. You need to go into your temp folder and delete the .ctiff files and all should work.

    I know you've been doing this a long time, but just wanted to clarify if this is what you've already attempted.

    Microstation CONNECT - 10.17.2.61

    ORD - 2021 R1 10.10.1.3

    ORD 2022 R1.1 - 10.11.3.2

    ORD 2022 R3 -  10.12.2.4

    Microstation v8i SS 10 - 08.11.09.919

    Power InRoads v8i - 08.11.09.615

    ProjectWise - 10.0.3.453

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