Micro station won't work

Why doesn't my micro station program launch the window opens and then closes right away. I have a windows 10 and can't seem to find the problem. 

  • Kindly mention MicroStation version details. Log a Service Request and provide us the following details.

    Please check the event logs for any errors. Kindly save the Application and System logs, email us.
    To get the system and application logs:
    1. Go to Start > Control Panel > Administrative Tools > Event Viewer
    2. Expand "Windows Logs" (in XP: "Event Viewer (Local)”) folder.
    3. Right-click on "Application" and select "Save All Events As…" (in XP: "Save Log File As...").
    4. Give it a name
    5. Save it in the evt or evtx file format
    6. Repeat steps #3, #4, and #5 for "System"

    When a crash occurs it creates Exception Logs (exception.log and Minidump.dmp files). Please refer to Wiki, which describes how to collect exception log and dump file.

    Type %tmp% in Windows Explorer, then go to the following folder and look for files exception.log, MiniDump.dmp. ZIP these files along with ExceptionHistory folder.
    C:\Users\{UserName}\AppData\Local\Temp\Bentley\MicroStation\10.0.0\ExceptionHistory\
    C:\Users\{UserName}\AppData\Local\Temp\Bentley\PowerDraft\10.0.0\ExceptionHistory\

       

  • Also could you let us know if you recently installed MicroStation or was this an upgrade from a version.

    Regards,

    Regie