invisible cursor

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 17:29:12 GMT

sorry - what I meant was - when the QV_DISABLE_HARDWARE = 1 was set, it should show that. If it didn't - then the variable is not being read or set properly.

RE: invisible cursor

Kelly Ogle — Fri, 27 Mar 2020 16:12:24 GMT

I just updated the driver for my graphics card. That didn't help.

No, it doesn't mention 'software graphics'

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 15:53:58 GMT

My guess is that you got a windows update (as well as your other colleagues) and this is causing the issue. Generally this is related to the videocard (the two variables were an attempt to bypass this). Most of your other software on the PC does not rely heavily on the video card as MicroStation does. I would have thought the last variable would do the trick. With that set, does the view header (IE: View 1) show "software graphics" ?

RE: invisible cursor

Kelly Ogle — Fri, 27 Mar 2020 15:37:37 GMT

Didn't work. :(

I would send you a picture of how invisible the cursor is - but that is just silly.

So weird it happened out of the blue. Yesterday it was fine.

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 15:31:49 GMT

ok - remove that variable and try this one:

QV_DISABLE_HARDWARE = 1

RE: invisible cursor

Kelly Ogle — Fri, 27 Mar 2020 15:28:38 GMT

That did not fix the issue.

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 15:20:04 GMT

try setting the following:

QV_DISABLE_D3D11 = 1

then restart MicroStation and let me know if this fixes the issue.

RE: invisible cursor

Kelly Ogle — Fri, 27 Mar 2020 15:18:59 GMT

Yes.

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 15:17:05 GMT

are you familiar with setting configuration variables ?

RE: invisible cursor

Kelly Ogle — Fri, 27 Mar 2020 15:09:20 GMT

Sorry, I should have put that information there to begin with.

MicroStation CONNECT Edition Update 13 - 10.13.03.04

Windows 10

RE: invisible cursor

Tim Hickman — Fri, 27 Mar 2020 15:07:04 GMT

what OS is being used ? and what version of MicroStation ?