WFH-Nothing happening when opening Bentley View

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-87121FO
System Manufacturer Dell Inc.
System Model OptiPlex 790
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A07, 2011/09/10
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0HY9JP
BaseBoard Version A00
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.628"
User Name DESKTOP-87121FO\Luka Barnard
Time Zone South Africa Standard Time
Installed Physical Memory (RAM) 16,0 GB
Total Physical Memory 16,0 GB
Available Physical Memory 11,0 GB
Total Virtual Memory 18,3 GB
Available Virtual Memory 12,2 GB
Page File Space 2,38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, WinRE is not configured, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

I'm using the work computer from home. View connect update 13 is installed on the PC(desktop). When I open up any dgn file, the program opens up and nothing happens, just the little blue circle which keeps going and going and going. If I click anywhere, the Windows message pops up that the program is not responding.

Any ideas to rectify this situation. I am connected to the Connection client also.

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