OS Name Microsoft Windows 10 ProVersion 10.0.18363 Build 18363Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name DESKTOP-87121FOSystem Manufacturer Dell Inc.System Model OptiPlex 790System Type x64-based PCSystem SKU Processor Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)BIOS Version/Date Dell Inc. A07, 2011/09/10SMBIOS Version 2.6Embedded Controller Version 255.255BIOS Mode LegacyBaseBoard Manufacturer Dell Inc.BaseBoard Product 0HY9JPBaseBoard Version A00Platform Role DesktopSecure Boot State UnsupportedPCR7 Configuration Binding Not PossibleWindows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "10.0.18362.628"User Name DESKTOP-87121FO\Luka BarnardTime Zone South Africa Standard TimeInstalled Physical Memory (RAM) 16,0 GBTotal Physical Memory 16,0 GBAvailable Physical Memory 11,0 GBTotal Virtual Memory 18,3 GBAvailable Virtual Memory 12,2 GBPage File Space 2,38 GBPage File C:\pagefile.sysKernel DMA Protection OffVirtualization-based security Not enabledDevice Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, WinRE is not configured, TPM is not usableHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Data Execution Protection Yes
I'm using the work computer from home. View connect update 13 is installed on the PC(desktop). When I open up any dgn file, the program opens up and nothing happens, just the little blue circle which keeps going and going and going. If I click anywhere, the Windows message pops up that the program is not responding.
Any ideas to rectify this situation. I am connected to the Connection client also.
Hi Lukas,
Did the Program freeze on start screen or after loading the file / view windows ?
can you try by disabling the hardware acceleration by setting the variable "QV_DISABLE_HARDWARE" = 1 in the Windows Environment Dialog
( Control Panel > system Properties > Environment )
Rg,
Nilesh