the word processor opens regardless the settings

hello all, 

I have hard time with the word processor of my Microstation Connect Edition V8i. Whatever changed in the word processor can't be saved. I did some research and some articles say that I can change the preference to dialog box. I did. Sometimes it works, sometimes not. To my observation, when the text contains characters more than some amount, which I don't know, it will open word processor regardless I set it to dialog box or word processor. 

The problem is, in some situation, I do need the word processor to achieve some complicated format editing. I tried reinstall the DHTML editior but it doesn't make any differences. 

Can anybody help me on this issue?

Thanks 

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