CONNECT R14 update Setup error: failed to plan installation with error code 2147024809

Hi,

I attempted to install CONNECT R14 update to a Windows 10 installation which already has a V8i SS10 installation. The first attempt to run setup resulted in a window saying that the setup was initialising which I had to kill after a few hours. Then I uninstalled and reinstalled which indicated success. However when launching MicroStation it immediately crashes with no additional information. When I try the option to repair the installation it gives me the message "failed to plan installation with error code 2147024809".

I hereby attach the log file.

MicroStation_CONNECT_Edition_20200721161511.log

Any help would be appreciated.

Kind regards,

Mark Smit

NedGraphics

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