Hallo, suddenly from a couple of days (I haven't done update or similar) micorstationhang for verage 5-7 second every 3-4 shortcut comman.
I work only with Position mapping and this is quite annoyin when the program freeze. It hppened the the program freeezed also when I save the file or switching to the preferences tab..
I have a crash (without error window) just after one hour af work and endless freezing.
CONNECT EditionUpdate 14 - 10.14.0.109
on win10 pro version 1903
Nvidia quadro M2000
64 GB RAM
It may be helpful for you to produce Hang Dumps or supply Crash Dumps for us to investigate what is happening on your system.
https://communities.bentley.com/products/microstation/w/microstation__wiki/39836/generate-a-hang-dump-with-procdump
https://communities.bentley.com/products/microstation/w/microstation__wiki/39038/generate-type-7-minidump-with-page-heap
You might also like to raise this as a new Service Request for our support team to investigate.
RegardsAndrew BellTechnical SupportBentley Systems
hope this dumpfile could be helpful, I had to use a Wetranfer 'cause the file are bigger than 60MB
https://we.tl/t-R5KpMQnAJm
We will have a look at the dump files. Meanwhile can you turn off "Trend Micro UMH Monitor Engine" and test it.
You can add MicroStation.exe to the trusted program list in Trend Micro. Add the full path. C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\microstation.exe
Thanks for the quick answer, I've added powerdraft to the trusted program and now powerraft seems to run smoothly.
I'll keep testing, in case the problem persist I'll write again.
Thanks again
Hi Leonard,
the sotuation is better as before, but sadly the program still freeze quite oft, I could say I have 30% less hang episode as before.
here I have attached a new dump file
Procdump file