Anyone from Bentley care to respond to this?

You'd probably have more luck in the Insiders forum

Not much of interest to me. There are a number of ITEM TYPE issues that need resolving.
But now released, and not even a Defects list :O

Defects Resolved

Gregory Smith said:

There are a number of ITEM TYPE issues that need resolving.

Please be specific and provide defect numbers, so for the rest of use it will be clear what Item Types defect you mean (I assume using defect number, relevant discussion can be found in forums). Otherwise, it provides zero information.

Regards,

  Jan

The ITEM TYPE issues I have, fall more into wish list items, not defects per se. (Issues is such a loaded word)
The product, while working as demonstrated, does not do simple things like; export instances from ALL Sheets in a file (without a hard case workaround, e.g. load all sheets into a REFERENCE MODEL).
Simple stuff like that (lots more, like when will we get an expressions builder in the ITEM TYPES dialogue?) I find frustrating with the product core.
I'd sound like a a "Karen" if I listed them all, and I do see snippets from others asking about similar things anyway, so just hope that Bentley are listening.
It is a lot of work for the client to advise the failings and constantly chase improvements instead of just letting them know ONCE and trusting a fix will come, because of the way Bentley staff (in our region at least) generally do not appear to understand the issues raised, and ask over and over, to the point of "I give up".
(Tin foil on) Whether this is by design (frustrate the user to not keep asking) or just plain incompetence or inability/reticence to ask further up the food chain for help in understanding a user's requests and issues. (Tin foil off)
Wow, you got me ranting. Well done. I'm almost at the point of making a list, checking it twice, seeing what features are naughty or nice...

Hi Gregory,

thanks for your feedback. As Jan suggested, being specific on both defects to be fixed and enhancements - with numbers if already logged and known - is definitely helpful for us to prioritize.

New features and functionality requests (even if an enhancement was already filed) can be posted in the ideas forum where other users can vote them and we can gauge how pervasive the new feature will be, which will again be helpful to us.

I would be happy to hear more about your requests for missing functionalities in Item Types, we have the one you mentioned here noted and we have just released a new Expression Builder for Item Types expression in Update 15.

Marco, I would be happy about requests for rectifying minor defects to be implemented within less than three or four years before any new "enhancements" are released. It would be great if Bentley listened to what everyday users need in terms of basic behaviour. It's not as if I wouldn't appreciate the new features (not at all) but it feels like Bentley just doesn't care.

For instance I don't know how often I reported a wrong tab jump order and loss of window focus when executed within the German settings of "insert cell". Yes, I do have a workaround (use the mouse....) but it's annoying and should be fixed within a short time.

Marco, I would be happy about requests for rectifying minor defects to be implemented within less than three or four years before any new "enhancements" are released. It would be great if Bentley listened to what everyday users need in terms of basic behaviour. It's not as if I wouldn't appreciate the new features (not at all) but it feels like Bentley just doesn't care.

For instance I don't know how often I reported a wrong tab jump order and loss of window focus when executed within the German settings of "insert cell". Yes, I do have a workaround (use the mouse....) but it's annoying and should be fixed within a short time.