How many Bentley Community accounts do I need to have?
I was under the impressions that the Ideas section was a function of the discussion boards and the online Communities. Why am I being prompted to create a new login?
Matter of fact, why are the Ideas in a separate area now, and all dated for a couple of weeks ago?
If I were more conspiratorially minded, I would think this was done to make it more difficult to submit and support ideas. Especially since it appears we can no longer easily tell how many of them have been requested for YEARS.
Please fix this, and fix it soon. We should NOT need to create an entirely separate account to vote on Ideas. Those ideas come from these communities, and they should belong to these communities.Moving them to a separate area with a separate login all but guarantees that most community members will not even know such Ideas even exist.
It comes across as another tone-deaf "solution" to avoid having to answer to the user base. Communication and collaboration between Bentley and the User base has gone downhill for over a decade and gotten even worse since the release of CONNECT.
Hi Mary, just a quick update, we are working with Aha on a single sign-on federation as suggested. We should have news soon and will keep you posted.
Have a great week.
I see the Ideas page LOOKS more like the rest of the Bentley site, but it is still asking me for an email address. Is there any update when that will be fixed?
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Hi Mary, just wanted to let you know that the single sign-on (SSO) team has now concluded the activation. Can you please confirm if it works fine for you? Thank you again for raising the issue.
It actually does not work fine for me. It is asking me which account I want to use. If I am already signed in, why is it not recognizing my account? I have already signed into an account to use the Communities. I want to use the account I am using. At least it is not asking me to register again, but this is not "single sign-on" if I have to reselect and sign into my account.
And yes, for the record, I have two accounts. I have my personal account which is my main account. I also have an account through my workplace, for workplace-type things such as training and filing service tickets (because I personally do not have a SELECT contract).
Either way, in my mind "single sign-on" means a seamless transition from discussions to Ideas. Requiring an additional account sign on defeats the concept of "single sign-on".
thanks for the update and enhancement :-)
Eduardo Lazzarotto said:Can you please confirm if it works fine for you?
I have no idea to post right now, so my test is not complete, but it seems it works fine: When I clicked on "Add a new idea", I was logged automatically. And, when I tried to edit profile, I was informed it has to be done through SSO provider (which are Bentley).
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My login is still not recognized over on the Ideas page. I can look at ideas all I want, but if I try to vote for one, it asks me which account I want to use.
I'm already logged into my communities account. That is the account I am using. That is the account I want to use. Why is that login not recognized and affirmed automatically?