Problem

Is this a new installation out-of-the-box or are you running it with customizations? What version are you running as well?

You can run a debug by right-clicking on you Microstation icon and adding -debug to the target field

"C:\Program Files\Bentley\OpenRoads Designer CE 10.10\OpenRoadsDesigner\OpenRoadsDesigner.exe" -debug.

This will show you where the program is hanging up

Hi Angela,

Please log a Service Request and provide the crash logs (exception.log, Minidump.dmp)

Review if logs and minidumps were created and if so, send them to Bentley for review.

https://communities.bentley.com/products/microstation/w/microstation__wiki/8832/how-to-quickly-find-and-collect-exception-logs-and-minidump-files

also answer to these questions:

1)  When did this problem, started occurring?

2)  What are the recent changes made in environment?

3)  Is it file specific?

4)  Is it consistent or sporadic?

5)  How many systems from the site are having this problem? 

You can also provide the Windows Event logs https://communities.bentley.com/products/microstation/w/microstation__wiki/50236/how-to-collect-event-logs

Regards

Maria

Hi Angela,

in addition to comments from mwlong and Maria Garcia, I recommend to share local log in this forum. You can obtain it directly from Exception dialog, click on "See detailed local log..." text.

Probably more than that will be required to investigate the issue, but at least it will help to share basic information, because you provided zero useful information like what MicroStation version (build number) do you use, what Windows, and others, mentioned by Maria.

With regards,

  Jan

Is it just one file or every file?