Text window displaying element type and level won't appear

I recently got a new workstation PC for my work, and since then the small window displaying element type and its level that appears when you hover over an object just won't appear. It's quite essential for the efficiency of my work, and any solutions I've tried so far haven't worked. I've tried scouring the options and settings, and have yet to discover a solution. Am I experiencing a genuine error or malfunction, or is there somewhere one unchecked box in the settings? I'm working with Connect Edition if that helps. 

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