Delete Key only in Microstation not working

To whom it may concern,

something changed, and I'm not shure, if it had something to do with Microstation, the laptop or windows.

When activating an element I usually could delete it when pressing the delete key on the keyboard - this changed and I have to use the microstation delete button.

As this is only happening in Microstation and no other program it looks to me like a Microstation problem - am I right?

I'm still using windows 7, but I think this has nothing to do with it - seems to me as if I pressed a wrong button ....

Help appreciated.

Best Regards

Carsten

  • Sukhvinder,

    Thanks for sharing this information.

    Would you be in a position to try access this desktop from another computer to see if the same behavior occurs? This would help to narrow down if this is related to local hardware use or something with the actual commands sent by the keystrokes either local or remote computer.

    Regards,

    Regie



  • I did restart my PC and all above working now. but experiencing it regularly. 

    Regards
    Sukhvinder Singh Channa (Mechanical Designer)
    User:  MicroStation CONNECT Edition Update 17 Version 10.17.01.62
    Desktop: Dell Precision 3660 (12th Gen Intel (R) Core i5 -12500, 32GB RAM, 6GB NVIDIA RTX A2000)
    Operating System: Windows 10 Enterprise (Version 22H2)

  • Hi Everyone,

    • I am having same issue, keyboard delete key stop working, Undo (Ctrl +z) not working. But if I select the element and use icon (delete element) it works.
    • The Esc key also not working as it set to exits command in Preferences

    • Spacebar for Pop up menu not working. I checked Dialog with focus 'Home' Position.

    Regards

    Sukhvinder Channa

    using wired Dell Keyboard model KB216

    MicroStation CONNECT Edition Update 17

    Version 10.17.01.62


    My Desktop Spec.

    Processor: 12th Gen Intel(R) Core(TM) i5-12500   3.00 GHz

    Ram: 32GB

    Edition Windows 10 Enterprise
    Version 22H2
    Installed on ‎16/‎03/‎2023
    OS build 19045.2846
    Experience Windows Feature Experience Pack 120.2212.4190.0


    Regards
    Sukhvinder Singh Channa (Mechanical Designer)
    User:  MicroStation CONNECT Edition Update 17 Version 10.17.01.62
    Desktop: Dell Precision 3660 (12th Gen Intel (R) Core i5 -12500, 32GB RAM, 6GB NVIDIA RTX A2000)
    Operating System: Windows 10 Enterprise (Version 22H2)

  • To everyone we are sorry that you are experiencing this strange behavior, but we have not seen this with other users, nor have we been able to reproduce this internally. While we want to get a solution to this in might take time and the solution might not be forthcoming.

    That being said, are any of you in an environment where you can use another computer to remotely access the computer or laptops in this case and drive commands, mouse clicks and keyboard entries in MicroStation? If you could try remotely accessing the machines to see if the behavior can be reproduced? If you can let me know what the results were when doing this, we can then look into setting up a remote share session to see if this can help to find the cause of the issue.



  • I am on a HP Zbook G8 laptop.  i have a regular USB keyboard plugged into a thunderbolt 3 docking station.