I get the above error when opening any file via Projectwise with Microstation V8i SS10 (or also with simply opening the MicroStation V8i SS10 application from my desktop).
I did install a few updates for ProjectWise and Microstation CONNECT a few days back but I cannot remember if I opened MicroStation V8i between then and these errors (so its possible these errors are from some update). I have already spent hours trying to uninstall and reinstall ProjectWise and V8i (along with deleting ProjectData and ProjectFiles data for both as well as following this forum thread: https://communities.bentley.com/products/administration/f/product-administration-forum/222304/cannot-open-v8i-files-from-projectwise-getting-lots-of-error-193-s-with-dll-s/683094 with no solution found from trying all these steps. I also posted my debug log for Microstation V8i here:
3302.msdebug.txt
I have stumped my IT and some Bentley specialists with this, any help would be super appreciated!
Eamon Homedi said:I get the above error
Your screenshot shows that MicroStation is looking for a ProjectWise (PW) DLL (mcm.dll) that doesn't exist.
mcm.dll
You need to install the PW Explorer client software for MicroStation V8i.
Eamon Homedi said:I did install a few updates for ProjectWise and Microstation CONNECT
MicroStation CONNECT is a different product to MicroStation V8i. CONNECT is 64-bit and V8i is 32-bit. Application DLLs are also different — mcm.dll for CONNECT is not the same as mcm.dll for V8i.
There is a ProjectWise Forum that might be a better place to post your question.
Regards, Jon Summers LA Solutions
Hi Jon,
Thank you for the response. The issue is that I do have PW Explorer software downloaded (the same software that I have always used and everyone in my company with the same setup uses). That file and the exact pathway does exist, I have mapped it out myself.
Also, I understand that Connect is a different product, we are in the middle of a switch to Connect from V8i but a few projects need to be finished up with V8i. I only mentioned that because I was worried that updates for Connect somehow confused projectwise or the pathway that projectwise uses to get to that DLL library.
I had reinstalled the original PW explorer I have always used yet I still get the same error.
Eamon Homedi said:I do have PW Explorer software downloaded
I should have mentioned that PW Explorer was renamed ProjectWise Design Integration. Software Downloads offers only the CONNECT version ProjectWise Design Integration CONNECT Edition x64. You need the V8i version as well, which your IT may have available as a disk image.
Eamon Homedi said:I had reinstalled the original PW explorer I have always used
What is the name of that installer?
Have you looked on the PW Forum?
Hi Eamon did you manage to get this resolved? im seeing it on 2 machines.
Thanks,Lee.
Unfortunately, the only resolution that worked was going through the uninstaller app and uninstalling EVERY Bentley application on my computer and re-downloading them back onto my computer. I'm sure there *IS* a way to fix this without doing that but I don't have time for that (I had already spent almost 2 days trying to fix it) and no one else seemed to know a resolution to this... cost vs. benefit am I right?