Hello,
I work IT support and relatively new to this community.
I have a user in my organization who is trying to use Descartes in Microstation Connect Edition. He has used it successfully in the past. Yesterday I ran some overdue updates to Microstation. Now when he goes to open a file there is an error on the bottom of the window:
"File dcartes contains an old version of the application DCARTES"It does this for every file and I am unclear if it is the files I am working with or if it is an issue with Microstation. Has anyone else encountered this before?
Thanks.
Is this a new install of Connect was the user running a different version of MicroStation before such as V8i ? Is it possible that the user had the standalone V8i version of Descartes for MicroStation? if so i would then uninstall that and then re-run the Connect installer and install Descartes that comes with Connect.
Answer Verified By: Dustin S
Thanks! I will check on this and give it a shot. Will follow up.
Did not work, ended up reimaging machine.