When loading Civtools Microstation freezes. Any ideas on a fix?

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Aaron McLean — Wed, 12 Jul 2023 18:54:50 GMT

Hi Levi, Did you ever find a fix to this issue? We have a Legacy Project which is still using V8i and our new users are having this exact problem. Randy's solution of copying the .rsc is not resolving it. Thanks!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

David Kočí — Tue, 14 Mar 2023 09:18:20 GMT

Hi Brandon!

Me and my colleagues also have problems with civtools. I could ask you to send the .rsc file. Thank you very much for your time.

email: koci@get.cz

David Koci

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Karol Kempski — Tue, 13 Dec 2022 08:25:40 GMT

Civil Tools in MicroStation CONNECT Edition

Please, check it out and vote.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Jayson Perry — Thu, 01 Dec 2022 14:26:56 GMT

Hello All,

Here is a poll where you can share your thoughts on including Civil Tools in MicroStation CONNECT Edition
Civil Tools in MicroStation CONNECT Edition

Feel free to vote in the poll and share your thoughts.

-Jayson P.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Brendon Rouse — Thu, 01 Dec 2022 09:40:42 GMT

Hi Alek,

Great thinking! Will keep that in mind for future windows updates.

Sorry i didnt see your message earlier, but kind of glad i didnt ;)

Cheers

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Aleksejs Kapustins — Thu, 01 Dec 2022 08:44:28 GMT

Hello!

Problem solved!
I copied the Civtools files to a computer with Windows 7, which has not been connected to the Internet for 5 years, so it has not received a Windows update. And everything works. And now C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data CivTool.rsc finally appeared. On updated computers, he does not form, so MS also freezes. I copied this CivTool.rsc file to my updated computer and everything works great! If someone needs this miracle file, send a message to normas@inbox.lv
Thanks to everyone who gave advice on this CivTool.rsc file!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Aleksejs Kapustins — Wed, 30 Nov 2022 16:38:52 GMT

Hi Brandon!

I also have a big problem with this civtool, I've been trying to fix it for a week. Can you please share this magical civtool.rsc file. I will be very grateful.
my email is normas@inbox.lv

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Brendon Rouse — Thu, 17 Nov 2022 10:26:29 GMT

WOW! Thank you so much Sandeep it worked!

I think it was definitley something to do with the resource file being copied from a network drive and not a local C Drive.

Good luck to others with the same problem!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Brendon Rouse — Thu, 17 Nov 2022 08:32:43 GMT

Hi Sandeep,

Thank you for your reply. I tried it and it did not work.

My email is brendon@cadcartel.com.au

Thank you very much i really appreciate it. i hope it works. i feel like this is the last thing i can try.

Cheers

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Sandeep Shinde — Thu, 17 Nov 2022 08:13:17 GMT

Hi Brendon,

Why don't you try with CivTool.rsc file you have currently, to be copied at C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data

Copy .rsc file from Good system to Bad System.

(Good System : where CivTools is functioning properly.)

And download CivTool.zip (available version at Bentley Community) and then unzip it.
After unzipping Zip file, copy 3 files in C:\ or server drive with specific folder location.

Then MS V8i-SS10, open any dgn file, then command window run command "mdl load"
then select above particular folder where you hv copied unzipped mdl file, select CivTools.ma.

Should work, If doesn't work then share me your email i.d. & I shall send you CivTools.rsc file from mine system.

Cheers !!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Brendon Rouse — Thu, 17 Nov 2022 06:47:55 GMT

Hi Sandeep,

Was the C:\ location on the computer you copied it from the same as the C:\ location on your computer (C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data) ?

I ask this because i have tried this fix but it did not work.

The location i copied the CIvTools.rsc file from was located on a network drive and iam wondering whether that is the problem (M:\ADMIN\WorkSpace\System\data) ?

The computer i am trying to fix it on has the data folder in the same location as you.(C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data)

Are you please able to share your CIvTools.rsc file with me?

Thank you

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Sandeep Shinde — Wed, 16 Nov 2022 10:38:04 GMT

WOW....... It's working perfectly. I have copied CivTools.rsc from my colleague system (where mdl is functioning) and copied in my system under C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data (where is wasn't before)

For his issue, I was annoyed since last one week. tried many CivTools versions.

Thanks A Ton David & Randy Perry

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Brendon Rouse — Tue, 08 Nov 2022 12:41:06 GMT

Hi David,

Could you please confirm what version of Windows you are currently on?

I havent had any luck with any of the fixes on this thread and was just wondering whether you are potentially on Windows 11 and this could be the reason for your success?

Iam currently on the following version:

Thank you

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

David Allen — Thu, 27 Oct 2022 18:14:29 GMT

Due to how our custom workspaces are configured, I was not finding CivTools.rsc in this location:
C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data

On a computer where CivTools was working, I opened MicroStation w/o using a custom workspace - then CivTools.rsc was created

I copied the CivTools.rsc created on the working computer - to our workspace location, made sure all users had Read/Write access

CivTools.ma is now working for all of our custom workspaces

Thanks alot for the clarification and information - it proved very helpful!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Randy Perry — Thu, 27 Oct 2022 17:07:30 GMT

It's a Windows hidden folder on the C: drive (C:\ProgramData\Bentley\)

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

David Allen — Wed, 26 Oct 2022 22:22:08 GMT

We have searched the local C drive - and the workspace (server) drives - we cannot locate this file anywhere: civtools.rsc

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Jayson Perry — Wed, 26 Oct 2022 20:55:12 GMT

Thanks Randy, this is very helpful!

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Randy Perry — Wed, 26 Oct 2022 20:53:13 GMT

Yes, Civtools opens normal on computers I've copied the "good" RSC file to.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Jayson Perry — Wed, 26 Oct 2022 20:42:50 GMT

Hi Randy,

Thanks for the comment.
When you performed this particular action, did this resolve the issue from what you know?
Just wanted to confirm.

Thanks,
Jayson

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Randy Perry — Wed, 26 Oct 2022 15:58:27 GMT

Copy civtools.rsc (c:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data) from working computer to computer that's not working.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Levi Hitt — Thu, 06 Oct 2022 12:53:38 GMT

Andrew,

Correct me if I am wrong but from what I can tell this is the way all the Civtools have been replaced.

Place Contour
Replaced with "Set Element Elevation" (works great and I have no issues so far)

Label Contour
Appears to be replaced with "Label Terrain Model" but this requires you to have a terrian model were the Civtools tool only required the contour to have an elevation which is much more convenient

Place Breakline
I did not use this Civtool and have not looked for a replacement

Place Coordinate
As far as I can tell there is not a satisfactory commparble tool currently in Connect, yes you can use "Label Coordinate" but that does not put it into a leader and makes labeling slower, you can use the f(x) feature in the leader tool but again that is much more inconvenient.

Modify Contour
Replaced with "Set Element Elevation".

Set Elevation by Crossing
I do not think this is in Connect but I did not use it often so I have not needed a replacement yet

Set Element Elevation
Replaced with "Set Element Elevation".

Place Spot Elevation
I did not use this Civtool and have not looked for a replacement

Place Composite Curve
I did not use this Civtool and have not looked for a replacement

The "Set Element Elevation" tool works really good

But the lack of the Place Coordinate tool from Civtools really needs to be addressed as the "Label Coordinate" is just not as useful or effecient as the Civtool version.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Andrew Bell — Wed, 05 Oct 2022 23:56:43 GMT

Janice,

Thanks for the clarification that you were asking about MicroStation V8i SS10. Just going from what was previously discussed by Jason, it appears that a recent Windows Update may be the problem that they identified.

"I was able to reproduce this issue as well using a v8i SS10 build. It seems like this could potentially be a Windows OS issue caused by an update, the OS version, etc."

"I would recommend to temporarily freeze all Windows updates to the working machine's OS.
Second, compare the Update History on the non-working machine to the working machine (Windows Settings>Update & Security>View update history). Try uninstalling any recent updates on the non-working machine so that the history matches the working machine"

"You might try repairing your MicroStation installation via the Windows Apps & Features section while connected to a stable internet connection"

"Another thing to try would be to uninstall and then reinstall MicroStation via deployment image. I believe that a properly configured deployment image will include the prereq pack and will not need an internet connection."

You could try these suggestions from Jayson Perry or possibly raise a new Service Request and a technical support colleague could take a closer look at your system.

I would suggest identifying the tools that you have been using with this old CivTools application to see what operations and/or new tools are available to you in MicroStation CONNECT Edition. Especially since MicroStation V8i is no longer supported.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Janice Mendoza — Wed, 05 Oct 2022 23:16:56 GMT

Hi Andrew! Thanks for the prompt response. I asked about MS CONNECT Edition because if we're planning to upgrade to it then we would like to know if Civtools is updated for this version or there are alternatives. Will check the link you sent for sure!

However, we are still indeed using MS V8i SS10 (08.11.09.919) and since last week users are reporting freezing MS when loading Civtools. I was wondering if this got resolved?

Thanks again.

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Andrew Bell — Wed, 05 Oct 2022 23:02:49 GMT

[quote userid="1302051" url="~/products/microstation/f/microstation-forum/235997/when-loading-civtools-microstation-freezes-any-ideas-on-a-fix/735251"]I don't think Civtools is ready for MicroStation CONNECT Edition.[/quote]

Janice,

this discussion was regarding the operation of Civtools in MicroStation V8i SS10 (08.11.09.919) so is not related to MicroStation CONNECT Edition.

The CivTools application was not ported to MicroStation CONNECT Edition but a number of the tools have been included. The following MicroStation Communities Blog may be of assistance in understanding the new tools produced to replace those from the old CivTools application.

communities.bentley.com/.../connect-edition-adoption-blogs-toc

RE: When loading Civtools Microstation freezes. Any ideas on a fix?

Janice Mendoza — Wed, 05 Oct 2022 22:54:16 GMT

Hi Levi. Did you get to resolve the issue? We're also experiencing this now. I don't think Civtools is ready for MicroStation CONNECT Edition. Is it? Appreciate your feedback! Thanks!