When loading Civtools Microstation freezes. Any ideas on a fix?

I am using Microstation V8i SELECTseries 10

Version 08.11.09.919

When I load Civtools the Message Center will say "Civtools loaded" But then I am unable to click on anything else, I eventually have to task manager > end task on microstation to be able to restart.

The only fix I have tried is I redownloaded Civtools but that did not work.

This is happening to other people in my office as well.

  • Janice,

    Thanks for the clarification that you were asking about MicroStation V8i SS10. Just going from what was previously discussed by Jason, it appears that a recent Windows Update may be the problem that they identified.

    "I was able to reproduce this issue as well using a v8i SS10 build. It seems like this could potentially be a Windows OS issue caused by an update, the OS version, etc."

    "I would recommend to temporarily freeze all Windows updates to the working machine's OS.
    Second, compare the Update History on the non-working machine to the working machine (Windows Settings>Update & Security>View update history). Try uninstalling any recent updates on the non-working machine so that the history matches the working machine"

    "You might try repairing your MicroStation installation via the Windows Apps & Features section while connected to a stable internet connection"

    "Another thing to try would be to uninstall and then reinstall MicroStation via deployment image. I believe that a properly configured deployment image will include the prereq pack and will not need an internet connection."

    You could try these suggestions from or possibly raise a new Service Request and a technical support colleague could take a closer look at your system.

    I would suggest identifying the tools that you have been using with this old CivTools application to see what operations and/or new tools are available to you in MicroStation CONNECT Edition. Especially since MicroStation V8i is no longer supported.

    Regards
    Andrew Bell
    Technical Support
    Bentley Systems

  • Andrew, 

    Correct me if I am wrong but from what I can tell this is the way all the Civtools have been replaced.

    Place Contour
    Replaced with "Set Element Elevation" (works great and I have no issues so far)

    Label Contour
    Appears to be replaced with "Label Terrain Model" but this requires you to have a terrian model were the Civtools tool only required the contour to have an elevation which is much more convenient

    Place Breakline
    I did not use this Civtool and have not looked for a replacement

    Place Coordinate
    As far as I can tell there is not a satisfactory commparble tool currently in Connect, yes you can use "Label Coordinate" but that does not put it into a leader and makes labeling slower, you can use the f(x) feature in the leader tool but again that is much more inconvenient.

    Modify Contour
    Replaced with "Set Element Elevation".

    Set Elevation by Crossing
    I do not think this is in Connect but I did not use it often so I have not needed a replacement yet

    Set Element Elevation
    Replaced with "Set Element Elevation".

    Place Spot Elevation
    I did not use this Civtool and have not looked for a replacement

    Place Composite Curve
    I did not use this Civtool and have not looked for a replacement

    The "Set Element Elevation" tool works really good

    But the lack of the Place Coordinate tool from Civtools really needs to be addressed as the "Label Coordinate" is just not as useful or effecient as the Civtool version.

  • Copy civtools.rsc (c:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\System\data) from working computer to computer that's not working.

  • Hi Randy,


    Thanks for the comment.
    When you performed this particular action, did this resolve the issue from what you know?
    Just wanted to confirm.

    Thanks,
    Jayson

  • Yes, Civtools opens normal on computers I've copied the "good" RSC file to.