As the subject describes, after upgrading my ProjectWise Explorer from version 10.00.03.280 to version 10.00.03.453, my Microstation V8i (SELECTseries 10) stopped working. A sales rep suggested the upgrade after I started getting error 58510 while trying to access one of my datasources. Upgrading ProjectWise solved the issue, and I was able to reaccess the datasource, but my Microstation stopped working. It won't load if I click on any DGN file in ProjectWise or directly on the MicroStation logo; the same happens; the initial Microstation software window appears and immediately disappears. No error messages, nothing. Any idea of what could be causing this and how to solve it? Thanks!
Hi Nadgee,
The compatibility between ProjectWise and MicroStation version seems certified according to the support Matrix https://docs.bentley.com/LiveContent/web/ProjectWise%20Version%20Support%20Matrix-v1/en/GUID-1A2E193F-C3D9-4709-92A2-E5B9301B5946.html
Could you please provide the following information?
Hi Maria,
Thanks! I was able to gather #2 and #3. For #1, I searched and followed the folder address described in the ExceptionHistory wiki, but I couldn't;t find it. Is there any other way to obtain that info? Also, how do I share #2 and #3 with you?
Please upload them here https://bentley.sharefile.com/r-r82dab18147ee4c3db547c2516a61d7ac