RGB file type not supported

Question

Hello. 
 I'm having problems attaching a .rgb file as raster in MicroStation CONNECT edition v.10.17.01.62. 
 Error message: "The file type is not supported - [12]." 
 I was able to attach this raster in older versions of MicroStation but now it seems that MicroStation does not recognize the file. I don't know how old this .rgb file is but I'm wondering if MicroStation stops recognizing files of certain age with new releases? RGB is listed as one of the file types in Attach Raster Reference dialog. 
 Is there a way to attach this rgb file so I can use it in my project? 
 Regards, 
 Bjorn

Lorys · Answer

are you able to open and test the rgb file with any other viewing software... this tests its not corrupt.. 
 ok if it is viewable ... try to convert a copy to another format .. I use irfanview for this sort of thing like a jpg BTW is it a geo refered file? 
 Irfan view is free and will also give you analysis of what the type of raster it is .. so you can check if that type is still supported with CE .... 
 Do you have older version of microstation? did you know you can use the raster manager to convert / export it to a different format but only if you can recognise it and load it first like in v8i... I'm not sure if CE has dropped any old file type support... but try my suggestions will help you at least get it working