MDL Loader: Unable to load library (DLL or MDL shared library) Bentley.MicroStation.Templates.Support.dll

I was trying to open a toolbox and was given this message

MDL Loader: Unable to load library (DLL or MDL shared library) Bentley.MicroStation.Templates.Support.dll

Dll Loader: unable to find Bentley.MicroStation.Templates.Support.dll.dll

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  • Hi Kirk,

    When you open a thread always add relevant information, like What is the product and exact version number that you are using and explain the steps you are using so we can reproduce the issue, also include Operating system in use, etc. 

    You mentioned that you created a user, interface, and Project. Are you using V8i version?  if so, please review https://www.bentley.com/support/bentley-lifecycle-policy/

    Is the Bentley.MicroStation.Templates.Support.dll.dll in the directory

    If using V8i it should be in C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation\assemblies

    A part from creating new user, interface and project have you done any additional changes  we need to be aware of? what toolbox are you trying to open? 



  • Maria, I know the life cycle of Vi is dead and so is support. However, I still need to use v8ss10

    I am trying to open to toolbox menu to load a tool.

    I created a new user,project, and interface to see if that would eliminate the problem.

    both files  are in the correct locations and have the original dates when installed

    realDwgFileIO

     Bentley.MicroStation.Templates.Support.dll

    Kirk

    I Wish Cadland was Reality