User name

Dumbest question yet!

Where do I find my User name, so I can log into the new Service Ticket whatever?

I've always logged into everything Bentley using an email address and password. This does not work with the new thing.

Parents Reply
  • Why doesn't Bentley migrate our service history?
    It's almost as if the intent is to wipe the slate clean and erase the evidence...
    If you can migrate the open tickets, why can you not migrate the closed ones?

    I can get in now, after logging out of everything, clearing my cache, and restarting my browser.

    And while I can comprehend the potential value of a single sign-in, it's frustrating to have to keep signing in and out of Bentley sites to switch between my business account and my personal account. I can't sign into the SRM as "Business me" if I'm logged in here as "Me". I swear it didn't used to be that way...I'm positive I used to be able to be signed into Communities with one account and log into Service with the other.

    I'll reply after I log MB back out, log BM in, check the SRM, log BM out and log MB back in.

    MaryB

    Power GeoPak 08.11.09.918
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