When I try to start the program, update 17 version of Microstation Connect, the splash screen appears, the screen then goes black and the program closes itself. I just downloaded the student version of the program and it will not work on my computer. Pos

I have decided to learn the latest version of Microstation as it has been several years since I used the program.  I am currently a college student so I decided to download the free educational version of Microstation Connect, Update 17 and start learning the new features of Microstation.  The problem is when I go to open the program, the splash screen appears, it then freezes up and the screen goes black and it returns to the splash screen before the program closes all together.  I have searched other forums for a solution.  I have turned off my antivirus program and tried starting it that way but just encountered the same issues.

Does anyone have a solution to this problem?  I am using Windows 10, 64 bit and I believe my system fits all the other requirements to run the program.

Parents
  • did you  also get  the  connect  client software as well, as  old  microstation didnt  need connect  client  but  Connect edition  needs to login to check licences even if its student edition, you need to have  internet running 

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

Reply
  • did you  also get  the  connect  client software as well, as  old  microstation didnt  need connect  client  but  Connect edition  needs to login to check licences even if its student edition, you need to have  internet running 

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

Children