When I try to start the program, update 17 version of Microstation Connect, the splash screen appears, the screen then goes black and the program closes itself. I just downloaded the student version of the program and it will not work on my computer. Pos

I have decided to learn the latest version of Microstation as it has been several years since I used the program.  I am currently a college student so I decided to download the free educational version of Microstation Connect, Update 17 and start learning the new features of Microstation.  The problem is when I go to open the program, the splash screen appears, it then freezes up and the screen goes black and it returns to the splash screen before the program closes all together.  I have searched other forums for a solution.  I have turned off my antivirus program and tried starting it that way but just encountered the same issues.

Does anyone have a solution to this problem?  I am using Windows 10, 64 bit and I believe my system fits all the other requirements to run the program.

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