Microstation CONNECT Print Organizer - Fonts not printing correctly

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

mwlong — Fri, 15 Sep 2023 10:07:30 GMT

Carl,

I have submitted 2 tickets for this issue. Initially, I submitted a ticket for the file I mention in this forum post. About a month later, we ran into this issue with a different client. Same issue. .rsc fonts do not plot correctly. I spoke with Bentley techs for both tickets. The only way to resolve the issue is to copy the font .rsc files to the local drive.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

MaryB — Thu, 14 Sep 2023 20:56:18 GMT

Do any of the suggestions here apply?

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

Paul Rudwick — Thu, 14 Sep 2023 19:41:37 GMT

I'm having the same issue!

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

mwlong — Wed, 05 Jul 2023 16:36:30 GMT

Clearing the workspace field does not resolve the issue. I've tried this with CONNECT U17.2 & Microstation 2023. Bentley suggested going back to CE 16 which did nit resolve the issue either. I'm leaning toward something in the Sheet Model since that is the only difference with the other files in the .pset. This is the only file that uses a sheet model.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

mwlong — Wed, 05 Jul 2023 11:40:58 GMT

Ah, totally forgot about that setting. I just checked the print definition for the file and it does have a workspace set. I've instructed the user to clear that field and recreate the pdf. I am confident this will resolve the issue.

I never have that field set due to these types of issues in the past. I just forgot to check it. I'll verify that the issue is resolved once the user responds.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

Carl Myhill — Wed, 05 Jul 2023 09:39:25 GMT

Thank you for bring this to our attention please raise a new Case and provide dataset / steps to reproduce for investigation, assuming not already done so.

Please also post Case # when done.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

JMarsula — Tue, 27 Jun 2023 17:25:08 GMT

I am having the same issue. There is a Bentley font (rsc) that is being replaced by CE Print Organizer. There is no truetype font with the same name. SS10 print dialog and print organizer plot correctly. Also, the CE print dialog plots correctly. The problem is just with the CE Print Organizer. These plots are not in sheet models and do use the same configurations in SS10 and CE. Pen table only has text substitutions.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

Kevin van Haaren — Sat, 24 Jun 2023 16:06:26 GMT

Does the sheet definition for this one file in Print Organizer have something set for the WorkSet in the Advanced tab of Print Organizer properties for the sheet? Our advice to our users is to never set that option, it seems to only cause problems for us. When setting up Print Styles I usually check the "Clear value in print definitions" for the WorkSet option.

Also might open the DGN for the sheet and force it to be associated with the current workset. Not sure if having the dgn's branding different can cause this, but it's something to try.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

mwlong — Fri, 23 Jun 2023 10:16:57 GMT

[quote userid="2436" url="~/products/microstation/f/microstation-forum/246832/microstation-connect-print-organizer---fonts-not-printing-correctly/770690"]Do you have any command line arguments/switches on your MicroStation icon?[/quote]

No. We have our workspace setup on a server and select the DOT workspace and project workset from the drop down menus in Microstation/ORD.

[quote userid="2436" url="~/products/microstation/f/microstation-forum/246832/microstation-connect-print-organizer---fonts-not-printing-correctly/770690"]MS_PLT_ENGINE_CMDLINE_ARGS specifies custom command line arguments used by Print Organizer[/quote]

This variable is not set either

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

Doug Murray — Fri, 23 Jun 2023 04:34:02 GMT

I have heard there is an issue where embedded Bentley fonts and truetype fonts with the same name can be accidentally used interchangeably. They look identical to the operator, but metadata wise it's a headache for software drivers.

RE: Microstation CONNECT Print Organizer - Fonts not printing correctly

MaryB — Thu, 22 Jun 2023 14:18:33 GMT

While I'm sure my issue is unrelated, I'll be watching this.
I have a project (V8i) where I can do a single print with the correct fonts, but my Print Organizer uses incorrect fonts. I am the only person with this problem. Mine is also a PW Managed environment, so it's extra confusing why my computer isn't working correctly.

Do you have any command line arguments/switches on your MicroStation icon? I remember there were issues with certain switches that weren't being recognized by the Print Organizer process, and they needed to be set in a configuration variable. That may be an old problem that is not the issue, but from this thread, I found:

MS_PLT_ENGINE_CMDLINE_ARGS specifies custom command line arguments used by Print Organizer when invoking its background MicroStation process. If this variable is undefined and MS_CONFIG is defined, then the background process is invoked with the command line argument -wc"$(MS_CONFIG)"

You may need to read through the thread to get to the relevant portion. And it may not be relevant at all...