Grey Blank Screen

RE: Grey Blank Screen

Matt Millhorn — Thu, 06 Jul 2023 04:39:53 GMT

Thank you! A lot of the command prompts were getting sent to the other page and I would need to open those to access them.

RE: Grey Blank Screen

MaryB — Wed, 05 Jul 2023 16:34:24 GMT

Check your Preferences. You may have MicroStation set to open more than one Application Window. If you set that off, you should get your screen more to your liking.

Many of us work with more than one application window to give us more working "real estate". But I know AutoCAD folks aren't used to that.

RE: Grey Blank Screen

Jayson Perry — Mon, 03 Jul 2023 21:25:49 GMT

Hi Matt,

Try these steps as a test:

1. Close out of MicroStation completely
2. Open Task Manager
3. End all Bentley tasks (all Apps & Background Processes as well)
4. Rename the Bentley folder that is located here:
C:\Users\<your user name>\AppData\Local\
Renaming to something like "Bentley_Old" will suffice
5. Open MicroStation and see if the problem persists

RE: Grey Blank Screen

Matt Millhorn — Mon, 03 Jul 2023 21:15:52 GMT

I cleared the files and am still having the issue

RE: Grey Blank Screen

Jayson Perry — Mon, 03 Jul 2023 20:39:34 GMT

Hi Matt,

Based on what you described, it may be a good idea to reset your user prefs and delete temp files. Sometimes there can be corrupted files in these directories that can cause issues.

Here are the steps I would recommend you follow:
https://communities.bentley.com/products/microstation/w/microstation__wiki/8978/how-to-reset-user-preferences-and-delete-microstation-s-temporary-files

See if that helps to resolve your problem.

HTH,

-Jayson P.