CE 17 - Place Cell & Rotate tool not working

I am working with a client to update their workspace from v8i to CONNECT/ORD. We created some custom ribbon menus that utilize keyins to load an Element Template & start the Place Cell & Rotate tool.

The keyin is "template active Annotation\Plan\Drawing\Pipe Flow Direction Arrow;place cell rotate point;lock useannotationscale on;%d;reset"

When the keyin is used I receive a message.

The tool settings dialog opens and it has the proper cell loaded. There is no cell anchored to the cursor as expected and clicking a data point on the screen yields nothing.

In the tool settings dialog is a magnifying glass and clicking that does nothing.

Any idea why this no longer functions properly? It works in Microstation SS10

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