MicroStation Find/Replace Tool is not working. After enabling the command MicroStation crashes.

What is the exact version no. (e.g. v10.x.y.z) of MicroStation that you are using? Use key-in VERSION to see the version no. in the MicroStation Message Center, or Help→About MicroStation in the backstage.

See this blog that shows you how to obtain MicroStation's version number.

Kindly share the Event and Crash logs.

Event logs - check video

Crash logs - check video

Answer these FAQs.

1)  When did this problem started occurring?

2)  What are the recent changes made in environment?

3)  Is it a new installation

4)  Is it file specific? ZIP the file share it to us.

5)  Are you accessing the file from the network. Try a simple file from local drives (C or D)

Gokul Raju said:

When I try to use the find/replace option

What do you mean by 'the find/replace option'?  Is that the same as the Find/Replace Tool in your thread title?  What is it that you want to find and replace?

I'm trying to use this option.

Hi Leonard,

The version, that I'm using is 10.17.01.62.

Kindly find the response to your questions below. If you could provide an email id, I can send the zipped files as I couldn't attach the zip folders here.

Answer these FAQs.

1)  When did this problem started occurring? - More than a week, I'm not sure what action has triggered this issue.

2)  What are the recent changes made in environment? - None

3)  Is it a new installation - No

4)  Is it file specific? ZIP the file share it to us. - No, it is a universal issue not related to specific file.

5)  Are you accessing the file from the network. Try a simple file from local drives (C or D) - Files are placed in both the location (network / local)

Thanks

Gokul

Try the following one at a time and try to reproduce the crash.

Backup UPF file and/or Pref folder.

Step 1:

• Close the product
  •   Backup the following UPF file from the following location. Rename Personal.upf to Personal.bak
       C:\Users\{UserName}\AppData\Local\Bentley\MicroStation\10.0.0\prefs\Personal.upf
  •   When you reopen the product, a new UPF file is created
  •   Open MicroStation and test

Step 2:

• Do also try to rename prefs folder to prefs-backup, restart MicroStation and test.

    C:\Users\{UserName}\AppData\Local\Bentley\MicroStation\10.0.0\prefs\

    C:\Users\{UserName}\AppData\Local\Bentley\MicroStation\10.0.0\prefs-backup\