We have version 10.15.0.74 of the application. Everytime user is launching the application while working from home, the app is throwing error "Microstation has stopped working."
We are seeing a lot of errors "?GetModuleFileName failed with error 126 for 0000025C46570000" in exception.log file
Is anyone aware about this? Anyone know how can it be resolved?
Hi Sahil,
Kindly answer these FAQs
1) When did this problem start occurring?
2) What are the recent changes made in environment?
4) Is it file specific?
5) Are you accessing the file from the network? Try a simple file from local drives (C or D)
5) Are you using ProjectWise?
It may be worth trying to reset user prefs directory following the steps in this wiki article:
https://communities.bentley.com/products/microstation/w/microstation__wiki/8978/how-to-reset-user-preferences-and-delete-microstation-s-temporary-files
Zeno
This error has been intermittently there.
It is happening when the user is trying to access the sites remotely/from home.
It is being accessed from local drive.
We are not using projectwise.
We even re-installed the package but the issue persists. Kindly suggest if something can be done.