(Posted on behalf of a Be Communities member.)
Purchased a new GTCO CalComp DrawingBoard VI digitizer to be used with MicroStation V8i SS2 and Windows7. We have limited success with it working. For example, we have been able to attach matrix menus, but not a command menu. We are also having trouble configuring the 4-button puck - it accepts the changes, but does not keep them.
We installed wintab.exe.
Can you tell me if the following digitizer is compatible with MicroStation V8i and Windows 7:
GTCO Calcomp DrawingBoard VI, 12" x 18", Model DB6 1218
The GTCO CalComp Drawing Board VI (Model: DB6-1218) is compatible with Windows 7 according to GTCO Calcomp's Brochure.
MicroStation SS2 is compatible with Windows 7 and CalComp DrawingBoards.
Did you install any drivers other than wintab.exe?
"Tablet Driver Troublehooting
The vast majority of problems reported with this driver are actually machine specific configuration errors. You must insure that no other software is using the serial port that you want to use with the digitizer. You must disable other applications such as FAX drivers, other WINTAB drivers, dial-up+ networking, serial mouse drivers, and terminal emulators from accessing the serial port that is connected to the digitizer.
Conflicts Between the Tablet Driver and Other Software
To insure that no other software is using the serial ports, Stop and Startup any other tablet driver software in Control Panel. It is usually a device beginning with wt. Check that the Serial device status is Started and Automatic. Check that the Sermouse device status is Disabled, unless you have a serial mouse connected to any of the COM ports."
MicroStation Help: Bentley Digitizer Interface for Windows Information > Tablet Driver Troubleshooting
The command menu may appear not to work if the configuration contains overlapping.
MicroStation Help: Mouse Emulation Buttons and the Command button
Bentley Technical Support
Sometimes similar issues with digitizer can be resolved by uninstalling the Bentley Wintab driver from the Microstation Uninstall/Change dialog, leaving only the vendor supplied driver running on the machine (Calcomps should have a wintab compatible driver).
Product Manager, MicroStation
Bentley Systems intl