Print driver issue

Hello All,

I am having an issue with a print driver. Microstation V8 2004 08.05.02.70. This is a Bentley driver modified to work with a HP5550 laser printer. THe driver had been working fine until recently. After loading the driver through the printer dialog box, when you click the printer icon an error is displayed by the message center that says "Error Opening Print File \\engdat1\3rdProd5550". If I comment out the line in the driver <default_outFile/auto_overwrite = \\engdat1\3rdProd5550 I can create a .plt file without a problem. If I switch that line to send to a different printer(default_outFile/auto_overwrite = "\\engdat1\3rdCopyRoom_9000" ) it works fine so I know it has something to do with the name of the printer and not the path. I am adding screenshots of the driver and the windows printer test page so you can see that the path and printer name match. Does anyone see something that I am missing???

 

 

 

Parents
  • Todd,

    Thanks for the reply. I had not heard anything on the forums so early this morning I sent a request for tech support. We figured out that it is a printer issue not the Microstation driver. I am waiting for my IT staff to make a change to the Windows driver.

     

    Mike.

    Microstation CONNECT 10.17.00.209

    ORD CONNECT 2021 R1 10.10.1.3

    Microstation v8i SS 10 08.11.09.919

    Power InRoads v8i 08.11.09.615

    ORD CONNECT 2021 R1 10.10.1.3

    ProjectWise 10.0.3.453

Reply
  • Todd,

    Thanks for the reply. I had not heard anything on the forums so early this morning I sent a request for tech support. We figured out that it is a printer issue not the Microstation driver. I am waiting for my IT staff to make a change to the Windows driver.

     

    Mike.

    Microstation CONNECT 10.17.00.209

    ORD CONNECT 2021 R1 10.10.1.3

    Microstation v8i SS 10 08.11.09.919

    Power InRoads v8i 08.11.09.615

    ORD CONNECT 2021 R1 10.10.1.3

    ProjectWise 10.0.3.453

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