Element/File Plot Order Issues

I have a user that when plotting to a PDF from a 2D sheet file cannot get the plot to honor the Reference File update sequence. This happens to him in both V8.5 and XM. The same files, using the same driver - all on the network, on my PC plot as expected. We have MS_LEGACYDRAWORDER defined in our workspace when XM is the version in use. I've looked at the User Preference and we both have Ignore Update Sequence un-checked.

Does anyone know of a solution to this?

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