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A1 Plotting Error

The King

Hi

 I am trying to fix a problem with plotting to an A1 plotter.

We are using Microstation V8  XM. I created a .pltcfg file for our network  A1 plotter.  I have located the printer and typed the path into the "Windows Defult Printer Name", (\\perfile301\PERTHO375).

This .pltcfg file works for most CAD users on the project. However several comoputers receive an error message

"unable to access system printer [\\perfile301\PERTHO375]"

"Invalid Printer Driver Configuration File"

 Why does this .pltcfg file work for some of the users but not for others? What can I do to fix this problem?

It appears as though the computers that are giving the error are HP computers, where as all the DELL computers have no problem using the config file. Could this be the cause??

 

Parents
  • Did anyone get a solution for this. I am getting the same error on one users workstation. Everyone else is using the same pltcfg files on the shared netowork drive with no problems.
  • Offline in reply to Duncan Macdonald
    There could be any number of factors... you probably have done due diligence, but to eliminate the obvious possibilities (well... maybe somewhat :), is this something that just started happening (i.e. it worked at some point and then stopped working)? If so, determining if something changed on that workstation might help identify what is causing what that user is experiencing. If not, can that user go to another machine and see if they can print (and vice versa, can a user on a machine that is working log on to the one that isn't to see if they get the same results)? If the result "follows" the user, then Bear's suggestion of account/network rights should probably be checked. If the results are consistent with what you describe, no matter the user, then the "problem" is likely isolated to the computer... it could be a print driver (for the device) that has "gone south". It could be the printer entry itself on the computer that is not working properly (i.e. delete and recreate that printer entry). It could be an out-of-date device driver. It could also be that something has happened to the install of MicroStation -- maybe a "repair" might be in order (after the above things have been investigated).

     

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  • Offline in reply to Duncan Macdonald
    There could be any number of factors... you probably have done due diligence, but to eliminate the obvious possibilities (well... maybe somewhat :), is this something that just started happening (i.e. it worked at some point and then stopped working)? If so, determining if something changed on that workstation might help identify what is causing what that user is experiencing. If not, can that user go to another machine and see if they can print (and vice versa, can a user on a machine that is working log on to the one that isn't to see if they get the same results)? If the result "follows" the user, then Bear's suggestion of account/network rights should probably be checked. If the results are consistent with what you describe, no matter the user, then the "problem" is likely isolated to the computer... it could be a print driver (for the device) that has "gone south". It could be the printer entry itself on the computer that is not working properly (i.e. delete and recreate that printer entry). It could be an out-of-date device driver. It could also be that something has happened to the install of MicroStation -- maybe a "repair" might be in order (after the above things have been investigated).

     

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