PDF.pltcfg driver does not create PDF

I am trying to create a PDF file using the USACE's PDF-AECv3.pltcfg driver.  Everything sets up properly and then when I hit the Print icon.  Nothing happens.  Does anyone have any suggestions as to why this driver will not work?  I have also tried using the straight out of the box driver from bentley while still using the USACE dataset configurations.  This makes no difference.  I still get no PDF file.   Could there be a setting in the USACE's settings that creates a conflict with resources files?  Your urgent help on this issue is greatly appreciated.