3D PDF error - Engineering contents of active model could not be loaded.

Hello, when trying to generate a 3D PDF of a bridge beam I get the error shown in the subject line and the PDF file is blank.  Is there a limit on how many elements that can be included in a 3D PDF?  Here is an image of what I'm trying to produce....

thanks,

Kevin

MS 08.11.09.357

Win 7

 

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  • Jan, I tried what you suggested (both options, untitled and I-model) but Microstation still crashed each time while generating the plot. Could it be the PDF plot config file? I tried to use just the generic PDF.pltcfg file (dated from 2011), but got same result. My computer only has 4GB of ram, could that be an issue? Just trying to sort out what the cause is, so I can move forward.
    Thanks,
    Kevin
  • pdf.pltcfgLike Jan, I too was unable to reproduce using both MicroStation 08.11.09.357 and 08.11.09.459

    I attach the pdfplt.cfg file delivered with my *.357 build which I had running on win 7 PLATFORM for you to test / compare against.


    Regards

    Carl Myhill

    Technical Support Engineer

    Bentley Systems

        

  • Hi Kevin,

    Unknown said:
    but Microstation still crashed each time while generating the plot.

    It's weird. I am surprised because of the error message you mentioned (Engineering contents of active model could not be loaded.), there are only normal graphic elements in the design file, so I am not sure where the message comes from. I think the reasons can be:

    • PDF printer driver. Can you try the pdf.pltcfg provided by Carl?
    • There is some application active that tries to add a content to printed PDF. Is your MicroStation installation a standard or some tool or some addon/extension was installed.
    • There is a problem in MicroStation installation. Repair or reinstallation should help. But if the problem is specific only for this file only, it's probably no reason to reinstall the whole MicroStation.

    Unknown said:
    My computer only has 4GB of ram, could that be an issue?

    In my opinion not. Mine has 6 GB and it's not so big difference. Moreover MicroStation is 32bit application, so it doesn't utilize all memory anyway.

    With regards,

      Jan

  • Jan/Carl, I tried the attached PDF plt.cfg but it still crashes, but I no longer get the engineering contents error. Instead I get this error, Exception encountered inside [callPlotHookMethod [OnNewModelRef]]. Our Microstation is a custom install with a lot of the components residing on the server. My guess is that this is where the issue is, especially if you guys can plot it without issue. Thanks for all the assistance.
    Kevin
  • Hi Kevin,

    Unknown said:
    Our Microstation is a custom install with a lot of the components residing on the server.

    This is very important information, not discussed yet during this lengthy discussion. And it was reason why I recommend to test to create PDF in untitled / untitled workspace to minimize threat the prinitng process is influenced by any not MicroStation code. By default in untitled / untitled workspace nothing is loaded, but if it's the custom installation, anything can be installed at site or higher level.

    Unknown said:
    My guess is that this is where the issue is, especially if you guys can plot it without issue.

    Yes, you are probably right. If there is any custom code adding data on the fly or hooking plotting process, it's hard to investigate where the problem can be :-(

    With regards,

      Jan